Adult Care Coordinator /Case Manager - Behavioral Health Home - Cumberland County

The Opportunity Alliance is seeking compassionate, organized, and dedicated Care Coordinators (Case Managers) to join our team-based case management model called Behavioral Health Home and make a meaningful impact in the lives of our clients. This is an exciting opportunity to work closely with individuals and families, connecting them to vital resources, advocating on their behalf, and supporting their journey toward stability and self-sufficiency.

As part of the team, you will be working alongside a peer, nurse care manager, and medical/psychiatric consultants to provide holistic care coordination for adults with mental health and possibly medical needs. Care coordinators meet one on one with clients to assess and support their needs, while also having the support of our integrated care team.  As a result of our supportive team culture, 60% of our team has been here for 5 years or more.

Here is what our team has to say about their work, the BHH team and TOA:

• “I remember in the interview hearing about how supportive the culture is, but I just didn’t imagine it was as supportive as it truly is.”
• “I like that I am making a difference in people’s lives.”
• “As a working parent, finding a job that offers flexibility and work life balance was essential. I feel valued as an employee and supported as a parent, which I never take for granted.
• “We are a strong tight-knit family; we listen and help each other. We all have different strengths.”
• “It feels good walking into the office.”
• “I like flexibility with my schedule, I can exercise, I can make a doctor’s appointment and work 40 hours Monday-Friday. “

We offer a high level of supervision and support, which includes both individual and group supervision. There is no on-call, night, or weekend expectation. It is important to us that there is a high quality of work happening, so clinical management will support you to ensure work/life balance and that the workload feels manageable.

An ideal candidate would enjoy having a direct helping role supporting adults to meet their goals. The candidate will be someone who likes problem solving, forming relationships, and meeting with diverse groups of people. There is documentation associated with the role, so an ability to remain organized is important.

• High school diploma or equivalent with one year of relevant adult behavioral health work experience as an MHRT-1 required. 
• Associate’s Degree in the field of mental health, psychology, or a related field (behavioral health or human services) or a combination of education and experience that qualifies the candidate to receive an MHRT-C certification preferred. 
• Certification: MHRT-C certification or (level A or B with a strategy to receive full certification)
• Must have experience doing direct service with adults who struggle with mental health. Prefer case management experience with adults who have serious and persistent mental illness and have a history of trauma, substance use, homelessness, poverty, chronic pain and serious health issues.  
• One year of experience required, two preferred. 
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, frequent typing and lift and carry material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area.  This may include transportation of clients or driving to agency location to complete work.  A good driving record is required.

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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