Billing & Metering Specialist (1 year contract)

• →Execute regular and ad hoc customer billing printing and delivery (both for EL & NG), perform sample checks (billing controls) on the correctness of the issued invoices to ensure that all customers are billed and the invoices are issued correctly and maintain a record of checked and confirmed printed bills.
• →Participate with an active role in the Billing Cycles Management process (both EL & NG) by updating the billing system with all necessary commissioning specifications
• →Handle meter readings and metering corrections processes both for electricity (EL) and natural gas (NG) and perform validations (e.g. before uploading them into the company's systems, evaluations of automatic payments).
• →Resolve escalated customer issues related to measurements and charges-related disputes.
• →Perform and control the process of reimbursement of municipal fees in the respective municipalities of 3rd party charges that are collected through electricity bills and ERT fees; compile reports for the parties involved (e.g. Accounting, Tax & Treasury).
• →Provide regular and ad hoc reporting for customers to support the sales function. Provides customized reports to large customers.
• →Perform the process of printing and dispatching the issued documents to customers and update the billing system with all the necessary commissioning specifications as described in the contract.
• →Perform UAT checks in new system development and communicate to IT and if needed directly to the vendors any issues that must be addressed

• A BSc in Economics, Mathematics, Statistics, or a relevant discipline (applied science)              
• A minimum of 2 years of Relevant Professional Experience
• Fluent in English both verbally and in writing
• Advanced Software Skills, MS Office,
• Excellent analytical & numerical skills             
• Strong teamwork
• Excellent communication skills    

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

• Talent Acquisition 
• HR Strategy & Talent Development
• Learning & Development
• Workforce Management
• Recruiting
• Outplacement