Physician Liaison / Outreach Coordinator

Position Requirement: Part-Time

FLSA Status: Non-Exempt

Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since 2016, we have specialized in serving both adult and adolescent patients in a supportive outpatient environment. Our practice strives to improve access to holistic and cost-effective mental health care while supporting our clinical and administrative staff in all aspects of their work. Our team members define this work as the perfect balance between flexibility and efficiency. This position is an entry level Physician Liaison / Outreach Coordinator role. Preferred candidates will possess a B2B Sales background with a strong focus on building and managing referral relationships in the healthcare industry. Higher starting salary and growth path for those with more experience and a stable work history. On-the-job training will be provided for all job duties, which may expand over time. $20-$30/hour based on experience.

The Physician Liaison / Outreach Coordinator at OMH is responsible for promoting targeted, consistent growth in a specified territory and/or strategy by soliciting referrals from medical providers and healthcare institutions as directed by the OptiMindHealth senior leadership team.   

1. Sales Execution and Customer Relationship Management (75% of time)  

2. Internal Integration (10% of time)  

3. Market Assessment/Sales Planning (10% of time)  

4. Participation in OptiMindHealth’s Strategic Growth Team (5% of time)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Familiarity with organization’s entire network of services, operations, language, and roles.  

2. Understanding of the practice of medicine including referral relationships, payer requirements and other economic and clinical influences.

3. Experience and ability to:  

a) Plan, organize, document, and manage performance goals within prescribed timeframes (prioritize and focus)   

b) Identify and respond proactively to primary client/customer needs with the amount of detail needed to achieve resolution (service orientation)  

c) Present, probe, persuade and actively listen to referral source needs and respond with the right mix of service line and product attributes that produces results   

d) Experience cultivating productive relationships with clients that has created significant, sustained growth  

e) Proven ability to achieve targets independently with minimal oversight  

f) Travel, including overnight; work flexible hours; deal with stress; maintain a “mobile office”  

The successful candidate for this position will naturally exemplify the following personality characteristics:    

1. Strong work ethic, integrity, independent and detail oriented

2. Tenacious and positive

3. Outgoing and friendly demeanor

4. Creativity and strong problem-solving skills

1. Bachelor’s degree in business, healthcare administration, or public health administration  

2. Two years (2+ years) of progressive healthcare sales experience preferably in a multi-site healthcare organization preferred

Our dedicated recruitment team will reach out to you quickly to answer any questions to help you determine if OptiMindHealth is the right “fit” for you.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. OMH will inform the employee when changes in the respective job description are made.