Child Protective Services Woker (Social Service Specialist 1)

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Imagine a role where you engage with children, families, resource parents and caregivers to achieve safety and optimal outcomes for Oregon’s children and families. Imagine yourself conducting child safety assessments through an equity and culturally relevant lens. If you're looking to make a difference and this sounds intriguing, this Child Protective Services Worker position may be for you!

Klamath Falls sits in south-central Oregon, where forested mountains meet wide‑open high desert. Known for its abundant sunshine and rich natural landscapes, the area is a gateway to Crater Lake National Park and home to the stunning Upper Klamath Lake—one of the largest freshwater lakes in the West. Outdoor lovers will find miles of hiking and biking trails, world‑class bird watching, and plenty of opportunities for fishing, paddling, and exploring volcanic geology. With its mix of adventure, wildlife, and small‑town charm, Klamath Falls offers a bright slice of Oregon’s wild beauty!

• City of Klamath Falls – learn what Klamath Falls has to offer!
• Klamath Falls ODHS Child Welfare office – understand where Klamath Falls is located.
• Mileage and driving distance calculator – calculate your commute.

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.   

As a Child Protective Services (CPS) Worker, you will:

• Respond to referrals, interviewing children, families and contacts.
• Observe home environments, conduct child safety assessments, and make determinations of abuse or neglect, taking protective action when necessary.
• Develop service plans to meet the needs of children and families.
• Arrange medical evaluations, placements, and connect families with services and resources.
• Create reports, safety plans, assessment evaluations, case notes, testify in court, and communicate with diverse populations. 

Interested in learning more? Here are some testimonials from current ODHS workers.

• A valid driver’s license and acceptable driving record are required for this position.
• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.  
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• A bachelor’s degree in Human Services or a field related to human services;

• A bachelor’s degree unrelated to Human Services AND either:
  • One year of Human Services related experience; OR
  • Completion of coursework equivalent to certification consistent with Oregon Caseworker Competency;

• An associate degree and either:
  • Two years of Human Services related experience; OR
  • One year of Human Services related experience and related training, coursework, or certification consistent with Oregon Caseworker Competency.

We are looking for candidates with:

• Experience building and maintaining professional relationships with clients, community partners, and colleagues.
• Experience organizing and prioritizing work to meet established deadlines and manage competing responsibilities.
• Experience working effectively with people from diverse backgrounds using culturally responsive practices.
• Experience de-escalating tense situations and responding to conflict using appropriate conflict-resolution or behavior-management techniques.
• Experience preparing clear, objective written documentation, such as case plans, court reports, narratives, or observations.
• Experience communicating sensitive or difficult information with empathy, professionalism, and consideration for individual and family needs.
• Experience applying trauma-informed practices when working with individuals and families who have experienced trauma.

Attention all candidates!

• Please upload a resume or complete the work history profile. Your resume may be uploaded in the Resume/CV field on the online application.
• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

• Your work schedule will be Monday - Friday from 8 am - 5 pm PT on-site in Klamath Falls, OR; hours may fluctuate based on service needs. 
• Occasional compensated overtime during evening and weekend work may be required. 
• Your position involves regular travel, including long-distance travel and travel in hazardous weather conditions. Some travel may occur in remote locations without reliable cell service.

• Occasional overnight travel may be required.
• After your first year, you will begin participating in the on-call rotation that supports child protective services. 
• Your work will be conducted in offices, participant’s homes, and other community sites.
• Activities include traversing stairs, moving on uneven terrain, and helping children (weighing up to 50 pounds) in and out of car seats. 
• Your role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  
• This recruitment may be used to fill future vacancies in the same classification.

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Sugei Hernandez. If you contact the recruiter, please include the job requisition number:

• Email: Sugei.Hernandez@odhs.oregon.gov