Court Operations Associate (Civil Clerk)

Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Oregon City, Oregon rests on the Willamette River southeast of Portland. It is part of the Portland Metropolitan Area (along with Beaverton, Gresham, Hillsboro, and Vancouver, WA). Oregon City was the first capital of Oregon prior to the creation of the Oregon Territory in 1848. Before settling on Salem in 1864, the capital was moved several times to several different cities. It is also the end point of the Oregon Trail. Oregon City has the only “vertical street” in the nation, Elevator Street. Activities include museums, historic buildings, and over 22 city parks, including Clackamette Park at the confluence of the Willamette and Clackamas rivers. Oregon City is also home to Willamette Falls, the largest waterfall by volume in the Pacific Northwest.

The Clackamas County Circuit Court is hiring a Civil Clerk (Court Operations Associate).

In this role…

You will be responsible for entry of complex cases and assisting with various civil law filings. Responsible for contacting both by phone and in-person with parties, attorneys, and law enforcement to ensure all required documents and fees have been submitted. You will be responsible for preparing and distributing notices and copies of court documents.

You will also be responsible for reviewing and approving documents for judicial signature according to set guidelines. Notifying the judicial officer of any missing required elements to the judgment or order.

This position also entails assisting self-represented litigants and attorneys on the phone and in-person with questions on policy and procedure based on established guidelines. Monitor reports and track pending cases to take appropriate action. This includes monitoring other reports associated with the timely disposition or data entry accuracy of cases.

Assigned tasks may be changed to accommodate workload and organizational needs. 

Instructions for REQUIRED Cover Letter and Work History/Resume

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf, .tiff) or Microsoft Word (.docx)
• Acceptable format: Image (.jpg, .jpeg, .png) or Notepad (.txt)
• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word ’97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent

(These must be verifiable.)

None.

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

(These must be addressed in your cover letter.)

• Proficiency providing tactful and professional customer service to a variety of individuals or clients who are facing challenging life circumstances in a busy professional setting.
• Proficiency using computers to access and input information and to complete a variety of tasks; computer use should be recent and regular.
• Skill performing a variety of clerical or administrative support tasks with strict, and often competing, deadlines in a fast-paced office setting, to include high-volume scheduling.
• Skill explaining processes, procedures, or policies.
• Skill meeting deadlines despite frequent interruption while working independently or within a team.
• Skill reviewing documents for accuracy, content, grammar, and punctuation.
• Experience identifying and safeguarding confidential information and materials.
• Experience working in a court or legal environment.

• This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday.  This position is eligible for overtime compensation for hours worked in excess of 40 per work week.
• Occasional after-hours or overtime work may be required.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.

• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

Criminal Background Check

You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies

Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans’ or Oregon National Guard Preference

Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.