Court Operations Clerk (Cashier and Records Clerk)

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Job Description:

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. 

The Columbia County Circuit Court in Saint Helens, Oregon, is hiring a Cashier and Records Clerk (Court Operations Clerk).

In this role, you will spend much of your time processing payments for fines and fees received at the public service counter, over the phone, and through the mail. You will review new filings and case financials for accuracy and completeness. You will calculate filing fees. You will also balance the cash drawer, prepare daily bank deposit slips and reports, and turn in cash and checks for deposit or nightly storage in the court safe.

Additionally, you will enter new cases into our case management system (Odyssey), add participant record information, and route to the appropriate department. You will scan documents and case files into Odyssey and verify the image quality. You will make and certify copies, answer and route phone calls, and answer questions about case files, dates, accounts, payments, and searches. You will perform data entry and case processing for small claims cases. You will also prepare court forms, monitor reports, and track pending cases.

You will interact with judges, court staff, attorneys, parties, law enforcement agencies, other courts, and the public. You will share information about data, policies, procedures, and court operations. The support you provide will be in person, over the phone, and in writing.

Assigned tasks may be changed to accommodate workload and organizational needs. 

Instructions for REQUIRED Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.

• Address the cover letter “To the Hiring Manager.”

• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.

• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.

• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
  
  OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf, .tiff) or Microsoft Word (.docx)

• Acceptable format: Image (.jpg, .jpeg, .png) or Notepad (.txt)

• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word 97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. PT on the date listed above.

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent.
AND
At least one (1) year of responsible clerical experience in a moderately complex office or business setting.

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Any combination of education and experience equivalent to one (1) year of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

(These must be addressed in your cover letter.)

• Experience performing a variety of clerical or administrative support tasks with strict deadlines and frequent interruptions in a busy business or professional setting.

• Experience using a variety of software programs to access and input information and complete various tasks.

• Experience providing customer service to a variety of individuals in challenging circumstances.

• Skill in writing and reviewing documents for accuracy and completeness.

• Experience handling cash or credit card transactions.

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.

• Occasional after-hours or overtime work may be required.

• Frequent phone and in-person contact with people from diverse backgrounds.

• Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma, including people who are angry, hostile, confused, or frustrated.

• Daily data entry, working with confidential documents and information, and multitasking despite interruptions.

• Extended periods of sitting or standing.

• Frequent walking and using stairs.

• Occasionally lifting loads that weigh less than 20 pounds.

• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.

• Workday related information and resources are available here.

• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.