Limited Duration, Social Services Recovery Coordinator, Human Service Case Manager, Two Positions

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Job Description:

As a Social Services Recovery Coordinator, you will:

• Collaborate with community‑based organizations, government partners, tribal governments, and Long‑Term Recovery Groups to support disaster‑impacted individuals and families.

• Coordinate recovery planning efforts, address service capacity gaps, and ensure access to social services for the whole community.

• Assess disaster impacts to social service programs and facilities; develop strategies and priorities for recovery.

• Support partners in business continuity planning and provide prioritized resources for individuals with disabilities and functional needs.

• Engage community groups to increase awareness of disaster social service resources and ensure agencies have required authorities and resources for recovery plan implementation.

• Provide disaster recovery services including assessments, advocacy, referrals, financial assistance, and development of long‑term recovery plans.

• Interview survivors, evaluate psychosocial, cultural, financial, and medical conditions, and prepare comprehensive assessments.

• Coordinate services across agencies and community partners; serve as primary point of contact for survivors throughout recovery.

• Maintain case files, collect program data, and ensure confidentiality while conducting ongoing needs assessments.

• Support individuals and families in accessing state programs, community resources, and workforce opportunities using a strength‑based, whole‑family service model.

• Identify barriers, negotiate alternative resources, issue support payments, and screen for mental health concerns while collaborating with providers.

• Facilitate preparedness activities for human services leadership and staff.

• Develop trainings and resources for community partners and support hazard‑vulnerability assessments.

• Create and deliver workshops and provide technical guidance to strengthen emergency management readiness.

• Lead disaster assessments to evaluate survivor needs such as housing, food assistance, unemployment support, legal services, crisis counseling, and case management.

• Assess impacts to individuals and social service providers, identify service gaps, and coordinate recovery resources.

• Develop and administer care plans, maintain communication with impacted individuals, and collaborate with ODHS, local governments, and community partners.

• During activation, prioritize emergency response duties and ensure timely delivery of mass care and human services.

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR

• A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR

• An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR

• Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

• • If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

  • Must maintain a valid driver’s license and acceptable driving record.

We are looking for candidates with:

• Remote/Hybrid Work: The essential functions of this position will be performed primarily in a remote environment. However, you may be required to work from a central office within the Office of Resilience and Emergency Management, an approved alternate work location, or in the field throughout Oregon as business needs arise.

• This position includes an initial training period of up to six weeks, conducted in a hybrid format.

• During disaster activation, must work a variable schedule and participate in 24/7 on‑call coverage on a rotating basis with ODHS staff.

• Frequently working outside a standard 5‑day work week; early mornings, evenings, and weekends may be required.

• Routine travel, in state and out‑of‑state, for disaster activations, meetings, conferences, and presentations.

• Must maintain a valid driver’s license and acceptable driving record.

• Travel to local health departments, hospitals, and tribal locations may be necessary.

• May be required to stand for extended periods and lift up to 50 pounds.

• Works outdoors as needed and may encounter inclement weather conditions.

• Uses computers, video display terminals, and other office equipment regularly.

• During emergencies, may use radio, satellite phones, and other communications equipment.

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

• This is a limited duration, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Nora Leyva Esquivel. If you contact the recruiter, please include the job requisition number: REQ-206870.

• Email: Nora.L.LEYVA-ESQUIVEL@odhs.oregon.gov 

• Phone (call or text): 503-269-4222