Local Veterans' Employment Representative (LVER) (Business & Employment Specialist 2) - Permanent Opportunity in Bend, Redmond or The Dalles

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Veterans!! Are you passionate about helping fellow Veterans find employment? We are seeking empathetic problem solvers to help Veterans through the entire job seeking process. If this is you, come and join our collaborative and caring team!

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

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  Two years’ experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information.

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  Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.

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  Two years of education or experience. Listed above are examples of acceptable experience. 45‑quarter (30‑semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.

This position requires travel throughout the state. The incumbent must be eligible to drive state owned vehicles, maintain eligibility, and follow OAR State Vehicle Use and Access. (The employee is required to possess and maintain a valid driver's license with an acceptable driving record to check out a state vehicle. If not, the employee must be able to provide an alternate method of transportation.) Travel includes long commutes, frequent early morning, evening, occasional weekend and overnight travel, as well as out-of-state travel.

• Commitment to valuing diversity and promoting inclusion.

• Prior job development, outreach/service promotion, and recruitment experience.

• Flexibility and Adaptability: Experience with a changing environment and new information; adaptability to behavior or work methods in response to new information, changing conditions, or unexpected obstacles and effectively deals with ambiguity.

• Interviewing skills: Experience using effective interviewing skills to obtain information, experience adapting to a wide range of customers.

• Customer service through team collaboration: Experience collaborating and engaging with a team.

• Preference will be given to military Veterans.

• Preference may be given to internal Oregon Employment Department employees.

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.

• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.

• Work/life balance, 11 paid holidays a year, and a competitive benefits package.

• Public Service Loan Forgiveness opportunity!

• Get There - Oregon’s easy-to-use carpool matching tool and trip planner.

• During the application process, the State of Oregon does not request nor require information regarding an applicant’s age, date of birth, or educational attendance or graduation dates.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• This position is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS‑qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details.

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

This position will report to the WorkSource Oregon office in Bend, Redmond or The Dalles and is not suitable for remote or hybrid remote work.

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: To verify identification, the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.

If you have questions about the position or need an alternate format to apply, please contact us at 503‑947‑1289; EmployeeServices@employ.oregon.gov. Please be sure to include the job requisition ID number.

Guidance our hiring managers use: Equity and Inclusion Recruitment Questions and Gender Identity and Expression Procedure Reasonable Accommodations | Veterans Resources | How to Set Job Alerts | Workday Applicant FAQ Interview Scoring Criteria used during recruitment | What You Need to Know to Get the Job