Senior Business Systems Analyst

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Join our team as a senior business systems analyst. In this role, you will act as a link between the technical team and other areas of the business, focusing on implementing business solutions to enhance efficiency and effectiveness. Your analytical skills will be key in identifying needs and proposing solutions that drive better business outcomes.

Core work will involve conducting detailed requirements gathering and review to support the implementation of technological solutions. You will also conduct system testing and lead user acceptance testing. Projects will be a 70/30 mix of implementing vendor solutions and custom development. Apply today!

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

• Compose detailed analytical documentation including process flows, models, design and specification documents, system wireframe mockups, acceptance criteria, user stories and operating procedures.

• Conduct interviews and product evaluations to gather user requirements using workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios and other methods.

• Translate business requirements into clear, actionable technical requirements.

• Communicate and present information through reports and dashboards.

• Act as a process subject matter expert.

• Develop and maintain test plans, scripts, use cases and test reports.

• Perform testing activities across all phases including functional through user acceptance testing, to ensure system quality and readiness.

• Develop and deliver training to users and staff.

• Provide technical troubleshooting and application support to users and system administrators ensuring timely resolution of issues and effective system usage.

• May require working after hours and some travel.

• Hybrid work options available – in person work is required a few days a month but could be more frequent depending on business needs.

• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. 

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• Public Service Loan Forgiveness opportunity!

Six (6) years of information systems experience in: software analysis or system analysis.

OR

An associate's degree in computer science, information technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;
AND
four (4) years of information systems experience in: software analysis or system analysis.

OR

A bachelor's degree in information technology, computer science, or related field AND two (2) years of information systems experience in: software analysis or system analysis.

OR

Master's degree in information technology, computer science, or related field may substitute for all of the above.

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

• Proven experience encompassing all facets of the Software Development Life Cycle, as well as configuration, testing, change management and release management principles and concepts.

• Demonstrated expertise in developing comprehensive process, technical and application documentation for both internal systems and vendor provided applications.

• Substantial experience in system deployment, conducting process walkthroughs and executing system upgrades.

• Comprehensive knowledge and understanding of business analysis techniques, methodologies and tools.

• Strong analytical, problem solving and critical thinking abilities.

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively in both technical and user-friendly language with internal and external partners.

• Complete the following required steps:

• • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

• • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

• • • Your cover letter must be limited to no more than two (2) pages.

• • • Please address your cover letter to Marc Atkinson, Business Relationship Manager.

• • • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

• • • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

• • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

• For questions, call 503-910-6372 or email ODOTRecruitmentCC@odot.oregon.gov.

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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System Analyst, Information Systems Analyst, IT Jobs