Digital Implementation Lead

This is a full-time hybrid (40-hour/week). Local candidates highly preferred.

• Bachelor's degree in a job-related field OR,
• An additional 4 years of job-related work experience OR,

• Associate's degree and an additional 2 years of job-related work experience.

• Demonstrated expertise in the concepts of the supported business unit.        • Demonstrated knowledge of standard industry practices and procedures for the business unit.

• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.

• Able to influence and negotiate solutions to business problems. Strong teamwork and interpersonal skills.

• Understands how IT affects an organization and is able to link it to business processes.

• Excellent analytical and conceptual skills.

• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

• Has a conceptual understanding of project management techniques.

• 2+ years leading the implementation and delivery of customer-facing digital products and solutions.

• Experience delivering software development, system integration, or technology modernization initiatives in partnership with business and technical teams.

• Knowledge of software delivery methodologies and experience managing implementation timelines, dependencies, risks, and production releases.

• Experience evaluating business needs, researching digital solutions, and developing implementation recommendations.

• Experience working with websites, member portals, content management systems, and digital experience platforms, including an understanding of system integrations, application architecture, and how digital experiences connect to backend systems.

• Proven ability to influence stakeholders, build cross-functional relationships, and drive progress without direct authority.

• Demonstrated ownership mindset with strong communication, organizational, and documentation skills, including maintaining project requirements, decisions, and implementation artifacts.

• Adobe Experience Manager (AEM)

• Azure DevOps, Jira, or similar work management tools

• Microsoft Project, Smartsheet, or similar project planning tools

• Microsoft 365 collaboration platforms

• Visio, Lucidchart, Mural or similar process mapping and documentation tools

• Figma or similar design collaboration platforms

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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