Sales Coordinator

Job-description: Your main duties and responsibility are sales coordination, sales back-office and sales support tasks. The sales coordinator role includes internal and external communicating via email and telephone. A highly reliable customer service in terms of product delivery and related paper work and documentation is important. 

• Back-office sales coordination:
• Entry of customer quotes in OMS system according to Sales Manager input
• Manage weekly delivery schedules
• Entry of POs and amendments into OMS system
• Entry of paid/unpaid samples/-Z orders in sample & tracking tool
• Entry of shipment requests in scheduling module
• Fill out documents for set up of new customers + change customers in OVT system + CRM system
• Confirm ship dates to customer
• Help Accounts payable with collections
• Coordinate with AP/HQ scheduling for prepaid customers
• Entry of RMAs
• Support of different Europe and UK Distribution partners, which are being used for small and medical customers across Europe and Israel
• Working closely with Sales Managers and other functions in the customer support team (e.g. FAEs, CQEs)  to ensure a smooth execution of product delivery and overall customer support

• Manage office purchase requisitions, e.g. for office equipment, in iProcurement system
• Manage service providers/contracts (e.g. printer service contract and office cleaning company)
• Manage employee vacation application and planning (in cooperation with local CPA)
• Manage employee expense claim, approval and payment flow
• Marcom event/conference organization support, e.g. shipping support for conference booth and demo systems
• Manage internal shipments, e.g. eval boards, prototype modules and shipping customer samples

• You have proven experience as sales assistant/coordinator and for office management roles
• You are familiar with OMS, CRM, ERP and general office SW (e.g. Word, Excel, PowerPoint, SharePoint, Confluence)
• You like to work in technology environment and you have some technical expertise
• You pay attention to detail and have a strong focus on customer service
• You are familiar with general office management
• You show excellent organizational and time management skills and have the ability to multi-task and prioritize work

• 3years experience as Sales Assistant/Coordinator and/or office management
• Bachelor degree or relevant secondary education with relevant job experience
• Good English (minimum B2 level) or native English speaker