Sr. Customer Service Representative- Kitting

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

• →High School Diploma/GED
• →3 or more years of relevant experience (Customer Service, Order Management,
• →etc.)
• →2+ years SAP, or OMNI Experience- Strongly Preferred
• →Good interpersonal skills with a customer service orientation; Customer Service
• →certification preferred
• →Ability to thrive in a matrix organization where direction may come from direct manager and/or a process owner
• →Strong verbal and written communication skills
• →Solid planning, organizational, and recordkeeping skills
• →Ability to work independently and as part of a team to seek issue resolution and problem solve
• →Strong follow‐up skills
• →PC/Systems skills & knowledge: MS Office required; SAP and Salesforce.com experience preferred
• →Ability to use critical thinking in order to determine the best course of resolution for a problem; role requires cross‐functional awareness and ability to classify/triage customer issues and concerns
• →Knowledge of the healthcare industry preferred

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.