AVP, Privacy Risk & Governance

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

In this role, you will lead and oversee Pacific Life’s Global Privacy Program, providing strategic direction, governance, and operational leadership across privacy, data protection, artificial intelligence (AI) governance, and records and information management. As a member of the Enterprise Compliance Senior Leadership Team within the Legal and Compliance Division, you will partner closely with senior leaders and stakeholders across the enterprise to strengthen compliance capabilities, mitigate risk, and support business objectives.

• Lead the strategy, administration, and ongoing enhancement of Pacific Life’s Global Privacy Program while supporting the Chief Compliance, Privacy, and Ethics Officer in executing key priorities and deliverables
• Monitor global regulatory developments and translate emerging privacy, AI, and information governance requirements into actionable business strategies and compliance initiatives
• Direct enterprise privacy risk assessments and partner with stakeholders to identify, prioritize, and mitigate privacy-related risks across the organization
• Collaborate with Senior Privacy Counsel to oversee privacy incidents through resolution, serving as a trusted advisor and escalation point for complex matters
• Partner with Risk Management, Information Security, Third-Party Risk Management, Operational Risk & Resilience, and business leaders to strengthen and scale privacy, AI governance, and records management capabilities
• Identify emerging risks and implement sustainable, repeatable processes that improve program effectiveness, accountability, and operational efficiency
• Build, lead, and develop a high-performing team of privacy professionals by establishing clear expectations, fostering accountability, and supporting ongoing professional growth

• 15+ years of experience in privacy, compliance, legal, risk management, or a related field, with demonstrated expertise in privacy and data protection programs
• 10+ years of people leadership experience, including leading and developing high-performing teams
• Relevant professional certifications in privacy, data governance, cybersecurity, or AI governance (e.g., CIPP/US, CIPP/E, CIPM, CIPT, AIGP) are preferred
• Experience supporting privacy compliance programs within the life insurance, financial services, healthcare, or similarly regulated industries is strongly preferred
• Strong working knowledge of privacy, AI, and records retention regulations, including CCPA, HIPAA, GLBA, GDPR, and other applicable global requirements
• Proven ability to assess complex regulatory requirements, identify risk, and develop practical, business-focused compliance solutions
• Exceptional executive communication and stakeholder management skills, with the ability to influence, collaborate, and build credibility across all levels of the organization
• Demonstrated strategic thinking, sound judgment, and the ability to lead through ambiguity while balancing competing priorities and business needs
• Bachelor’s degree

• AIGP® (Artificial Intelligence Governance Professional)
• Experience building or transforming enterprise privacy, AI governance, or information governance programs
• Ability to translate regulatory and compliance requirements into practical, scalable business processes
• Strong enterprise mindset with a track record of leading cross-functional initiatives and driving organizational change
• Trusted advisor who can effectively partner with legal, compliance, technology, risk, and business leaders to achieve strategic outcomes

• Strengthens Pacific Life’s Global Privacy Program through proactive risk management, governance, and regulatory readiness
• Drives greater enterprise-wide adoption of privacy, AI governance, and records management practices
• Builds trusted partnerships across the organization to enhance compliance effectiveness and business enablement
• Develops a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement
• Delivers sustainable, scalable solutions that effectively balance regulatory obligations with business objectives

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.