Commercial Real Estate Insurance Analyst

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Commercial Real Estate Insurance Analyst to join our Portfolio Operations team in Newport Beach, CA.

The Commercial Real Estate Insurance Analyst is responsible for supporting the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life’s commercial real estate loan portfolio. This role helps ensure required insurance coverage is in place, properly documented, and aligned with loan requirements. In addition, the role supports loan set up and ongoing maintenance within our mortgage loan servicing system (“MLSS”).

As a Commercial Real Estate Insurance Analyst, you will play an important role in Pacific Life’s long-term success by administering, analyzing, and monitoring real property insurance coverage and supporting accurate system set up for our mortgage loan portfolio. This position is part of the Investment division and sits within a collaborative team of commercial real estate loan servicing and insurance administration professionals.

• Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow-up with appropriate parties to help mitigate risk exposure to Pacific Life.
• Administer insurance-related casualty claims, including tracking, documentation, and coordination with internal and external stakeholders.
• Provide technical, research, and application support for MLSS-related projects, enhancements, and process improvements.
• Review and process invoices related to insurance renewals and related portfolio administration activities.
• Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing activities.
• Interpret loan documents and complete new loan set up and transaction updates in MLSS in accordance with established procedures and deadlines.

• 2-3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or a related field.
• Working knowledge of property insurance requirements and commercial real estate loan servicing concepts
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities accurately and efficiently.
• High attention to detail and the ability to work effectively under deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, including a strong customer-service mindset and ability to collaborate with internal and external partners.
• Proficiency with Microsoft Word, Excel, SharePoint, and Outlook, along with the ability to quickly learn new systems and software applications.
• Bachelor’s degree, preferably with a concentration in business, finance, real estate, or a related field.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. 

 #LI-AJ1

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.