Assistant Manager - Samsung Experience Store

GB·Londonmid

OtherAssistant Manager

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Quick Summary

Key Responsibilities

Health & Safety: Always ensure the safety and well-being of our customers and team members.

Technical Tools

OtherAssistant Manager

Nice to Have

~1 min read

As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.

Responsibilities

~1 min read

→Health & Safety: Always ensure the safety and well-being of our customers and team members.
→Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
→Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
→Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
→Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
→Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
→Shift Management: Handle key holding and general shift management to keep things running smoothly.

Requirements

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Leadership Experience: Proven track record in people management, leadership, and direction.
Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.

What We Offer

~1 min read

At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.