Hospice Clinical Manager

Pathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.

As one of the first home health agencies to adopt AI-assisted documentation, we're investing in tools that give our clinicians time back – saving 5 to 10 hours per week! We have made a deliberate decision not to raise our productivity expectations, so the patients and clinicians win in the end. Technology handles the paperwork and your clinical judgment stays at the center of every note!

• Main Office location: Concord, MA and Worcester, MA
• Job Type: Full Time
• Schedule: Monday - Friday

• →Coordinate and supervise all direct and indirect patient services provided by clinical personnel in the organization.
• →Offer guidance and counseling to coordinators and Clinical Supervisors, assisting them in continually enhancing hospice care services provided by the organization's personnel.
• →Assist clinical personnel in assessment, planning, implementation, and evaluation of patient and family/caregiver care.
• →Interpret operational indicators to detect census changes and volume fluctuations that could impact staffing levels, revenues, or expenses.
• →Collaborate with Human Resources to hire, evaluate, and terminate organization personnel.
• →Conduct annual evaluations of clinicians, or more frequently as required.
• →Oversee the maintenance of patient clinical records, statistics, reports, and records to comply with local, state, and federal laws and regulations.
• →Responsible for maintaining adequate and appropriate inventory supplies and equipment for providing patient services.
• →Develop, implement, and evaluate orientation programs for new organization personnel. Plan and conduct in-service and continuing education programs to meet the needs of the team.
• →Assist in evaluating organizational performance through performance improvement programs, productivity, quarterly and annual reviews, ensuring the quality and safe delivery of hospice services.
• →Recommend and administer organization policies and procedures, while staying informed about changes in nursing and hospice care and sharing information with relevant personnel.
• →Actively promote hospice referrals in the healthcare community.
   

• Registered nurse in the State of MA with current licensure to practice professional nursing in the State.
• Bachelor’s degree in nursing from an accredited program by the National League for Nursing.  Master’s degree in hospice preferred.
• Three years of management experience in a hospice or related health care organization is desirable.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Maintain current BLS CPR certification.
• Possess a valid driver's license and own a reliable, insured vehicle.
• Has excellent observation, verbal, and written communication skills.
• Knowledge of business management, governmental regulations and ACHC standards.