Director, Operations IS

Operational & Financial Leadership

• Provides full operational oversight for multiple regions or business units, with accountability for profit and loss (P&L), revenue growth, margin performance, and cost control.
• Leads annual operating plans, budgets, forecasts, and long-term strategic initiatives in alignment with company objectives.
• Drives operational consistency, standardization, and best practices across all locations.
• Ensures effective deployment and utilization of capital assets, fleet, and labor resources across regions.

Safety, Compliance & Risk Management

• Champions a strong, visible safety culture and ensures adherence to all Patriot Health & Safety programs, DOT requirements, and environmental compliance standards.
• Maintains expert-level knowledge of federal, state, and local hazardous waste regulations and ensures all operations are audit-ready.
• Partners with EHS and Compliance leaders to proactively identify operational risks and implement corrective actions.

People Leadership & Talent Development

• Leads, mentors, and develops Area Managers and senior operational leaders; builds a strong leadership bench and succession pipeline.
• Ensures consistent performance management, coaching, and accountability across regions.
• Makes key hiring, promotion, and termination decisions in partnership with HR.
• Models leadership behaviors that reinforce integrity, accountability, and collaboration.

Strategic Growth & Customer Partnership

• Partners with Sales and executive leadership to support strategic growth initiatives, including major pursuits, pricing strategy, and large or complex proposals.
• Maintains executive-level relationships with key customers and ensures resolution of escalated issues.
• Evaluates market opportunities, operational scalability, and potential acquisitions or expansions.

Project Oversight & Execution Excellence

• Provides executive oversight for complex, high-risk, or high-value projects.
• Ensures strong project controls, including schedule adherence, budget control, and disciplined change order management.
• Reviews regional performance metrics and drives continuous improvement initiatives.

• Bachelor�s degree required; MBA or advanced professional certifications (PG, PE, CHMM, etc.) strongly preferred
• 15+ years of progressive leadership experience in environmental services, hazardous waste, remediation, or related industrial operations
• 10+ years of direct P&L leadership with multi-location or multi-region responsibility
• Deep knowledge of environmental, DOT, and safety regulations
• Proven success leading large, geographically dispersed teams
• Experience partnering with executive leadership on strategy and growth initiatives

• Executive-level leadership presence and decision-making capability
• Strong strategic and financial acumen
• Ability to drive alignment across regions and functions
• Excellent communication and stakeholder management skills
• Results-driven with a continuous improvement mindset
• High level of integrity, accountability, and professionalism