People Solutions Center

• →Serve as the primary point of contact for assigned clients, ensuring proactive communication, timely follow-up, and effective service solutions that strengthen relationships and drive satisfaction.
• →Lead and drive new client acquisition by proactively identifying, cultivating, and converting high-value opportunities, building a robust revenue pipeline that fuels sustained, long-term growth.
• →Conduct regular site audits to evaluate quality, identify enhancement opportunities, and address client concerns promptly and professionally ensuring positive outcomes and sustained trust.
• →Oversee financial performance by monitoring budgets, tracking job costs, and managing account profitability. Prepare and present enhancement and renewal proposals that support client goals and business growth.
• →Develop and deliver professional proposals and contract renewals, providing timely follow-up within 24 hours and identifying opportunities for service expansion.
• →Maintain accurate client records, KPI reports, and other administrative documentation. Participate in leadership and strategic planning meetings to support operational excellence and organizational success.

• 3–5 years of experience in pool account management or a related role within construction, maintenance, or field service operations.
• Strong understanding of service economics, labor efficiency, and field productivity metrics.
• Willingness to be present in the field- leading by example and supporting techs on-site when needed.
• Exceptional communication, organizational, leadership, and client relationship management skills. Experienced managing multiple client accounts, budgets, and service deliverables simultaneously.
• Experience with scheduling and service/project management software.
  

Location: Ralston, NE 68127