AU HR Advisor

This role is responsible for supporting the Australian HR function by managing day-to-day HR operations while acting as the first point of contact for routine HR matters across the business.

Reporting directly to the HR Director, the successful candidate will prepare employment contracts, respond to employee and manager enquiries, maintain HR documentation and records, and support the employee lifecycle while ensuring compliance with Australian HR practices.

Although operational in nature, this role requires a stronger HR capability than a purely administrative position. The successful candidate will possess a solid understanding of Australian HR legislation and basic Employee Relations principles, enabling them to confidently identify HR issues, provide initial guidance where appropriate, and recognize when matters should be escalated to the HR Director.

This role is positioned above the existing HR Administrator in terms of HR capability. The successful candidate will work closely with the HR Director and provide occasional guidance and support to the HR Administrator where required.

• Manage the shared HR inbox and respond to routine HR enquiries
• Prepare employment contracts, contract variations, and HR documentation.
• Maintain accurate employee records and HR documentation.
• Support the end-to-end employee lifecycle administration.
• Liaise with employees, store managers, and internal stakeholders regarding HR matters.
• Identify routine Employee Relations matters and escalate complex issues to the HR Director.
• Maintain confidentiality when handling employee information and documentation.
• Support HR compliance with Australian employment legislation.
• Assist with Employment Hero and ClockOn administration.
• Provide operational HR support while maintaining high levels of accuracy and discretion.

Relevant qualification in Human Resources, Psychology, Business or related discipline preferred.

• Australian HR experience
• Understanding of Australian employment legislation
• Basic Employee Relations knowledge
• Employment contract preparation
• HR administration and employee lifecycle support
• Strong written communication
• High attention to detail
• Ability to identify HR issues and escalate appropriately
• High level of confidentiality and discretion

• Experience supporting Australian HR functions.
• Previous experience in an HR Advisor, HR Officer, HR Administrator, or similar operational HR role.
• Practical exposure to Australian HR practices and routine Employee Relations.
• Pharmacy industry experience is not essential. Candidates from other award-based industries are considered transferable provided they possess strong Australian HR fundamentals.

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• Employment Hero (Highly Desirable)
• ClockOn (Desirable)

• High attention to detail
• Strong written and verbal communication
• Professional judgement
• High level of confidentiality and discretion
• Strong organizational and prioritization skills
• Ability to work independently
• Understands when to escalate HR matters
• Collaborative and supportive team member