Senior Director of Home Visiting

SUMMARY:

People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!

The Senior Director of Home Visiting provides leadership, clinical oversight, and strategic direction for People Incorporated’s home visiting programs, including Healthy Families, Welcome Family, and Early Intervention. The position directly supervises the directors of these programs and is responsible for ensuring high-quality service delivery, regulatory and contractual compliance, strong program performance, staff development, and achievement of agency and program goals.
In addition to oversight of home visiting programs, the Senior Director serves as an agency-wide LICSW resource for People Incorporated. In this capacity, the Senior Director provides clinical consultation, guidance, and support across the agency’s children’s and adult service divisions, including consultation related to individuals and families with complex needs, behavioral health and psychosocial needs, mandated reporting, risk assessment, crisis response, service planning, and coordination of care.

ESSENTIAL FUNCTIONS

• Provide direct supervision, leadership, coaching, and performance management to the directors responsible for Healthy Families, Welcome Family, and Early Intervention.
• Provide strategic and operational oversight of the agency’s home visiting programs and ensure services are consistent with People Incorporated’s mission, contractual obligations, and established standards of practice.
• Maintain a strong working knowledge of Massachusetts requirements, contracts, standards, and expectations applicable to Healthy Families, Welcome Family, Early Intervention, and other assigned services.
• Ensure programs maintain compliance with applicable state and federal regulations, funding requirements, contracts, policies, documentation standards, and quality expectations.
• Monitor program performance, service delivery, caseloads, staffing, productivity, referrals, enrollment, documentation, outcomes, and other key performance indicators.
• Work closely with program directors to identify operational, staffing, clinical, fiscal, or compliance concerns and ensure timely corrective action.
• Establish clear expectations and accountability for program directors while supporting their professional development and effectiveness as leaders.
• Promote consistency, communication, collaboration, and sharing of best practices across home visiting programs.
• Participate in and provide leadership during audits, monitoring visits, program reviews, corrective action processes, and other regulatory or funding reviews.
• Collaborate with Fiscal and senior leadership regarding program budgets, utilization, contractual requirements, staffing models, productivity, and financial sustainability.
• Identify opportunities to strengthen, expand, and integrate home visiting and family support services within the agency and community.

• →Serve as an agency-wide LICSW resource to leadership and programs serving children, families, and adults.
• →Provide consultation regarding complex cases, family dynamics, behavioral health concerns, psychosocial needs, crisis situations, risk factors, service planning, and coordination of care.
• →Support programs in identifying appropriate behavioral health, psychiatric, social work, protective service, and community-based resources.
• →Provide or coordinate clinical supervision when LICSW-level supervision is required or appropriate and consistent with Massachusetts requirements and professional scope of practice.
• →Participate in interdisciplinary case consultation and complex case review meetings as needed.
• →Promote trauma-informed, person-centered, family-centered, culturally responsive, and evidence-informed practices throughout the organization.
• →Provide consultation regarding serious incidents, unusual events, complaints, behavioral health concerns, and other situations in which LICSW expertise would benefit the agency’s response.
• →Collaborate with Nursing, Behavioral Services, Residential Services, Day Services, Children’s Services, Human Resources, Quality/Compliance, and other departments as appropriate.
• →Assist with training and professional development for agency staff and leadership based on identified needs.

• Provide regular, documented supervision to assigned program directors and establish clear expectations regarding performance, accountability, communication, compliance, and follow-through.
• Evaluate assigned directors and participate in recruitment, hiring, coaching, corrective action, performance improvement, and professional development.
• Identify workforce development and training needs within home visiting programs and assist with agency-wide education within the position’s area of expertise.
• Promote effective interdisciplinary collaboration among social work, behavioral services, nursing, education, residential, day, family support, and other agency professionals.
• Support recruitment and retention of qualified program leadership and professional staff.
• Attend meetings, training sessions, and professional development activities as required.
• Stay current with all required program and agency training.
• Perform other duties as assigned by management.

QUALIFICATIONS:

• Master’s degree in social work (MSW) from an accredited program.
• Current Massachusetts license as a Licensed Independent Clinical Social Worker (LICSW).
• Minimum of five years of progressively responsible experience in social work, behavioral health, home visiting, or a related setting.
• Demonstrated leadership and supervisory experience; experience supervising managers or program directors is preferred.
• Demonstrated ability to provide LICSW consultation involving children, adults, and families with complex needs.
• Strong knowledge of mandated reporting, confidentiality, risk management, professional social work standards, and interdisciplinary service delivery.
• Demonstrated ability to oversee multiple programs and competing priorities.
• A qualifying criminal background check(s), driving record and a valid driver’s license.

• Experience with Massachusetts-funded or regulated community-based programs is strongly preferred.
• Knowledge of home visiting, Early Intervention, or Healthy Families systems is preferred.

People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.

UNITED WAY MEMBER AGENCY

EOE