Conversion & Client Relations Representative (m,f) Greek

Start: asap

Work model: hybrid after training period (4 days office, 1 day home)

Remuneration: Base salary + commissions. 

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  Contact prospective and existing clients through outbound communication

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  Guide clients through account opening, verification, funding, and onboarding processes

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  Manage the full conversion cycle from lead qualification to first deposit

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  Build and maintain strong long-term relationships with clients

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  Support client retention initiatives and identify opportunities to increase client engagement

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  Provide accurate information regarding products, services, and market offerings

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  Understand client needs and recommend suitable solutions

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  Deliver exceptional client service and ensure a positive customer experience

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  Maintain accurate records of all client interactions within CRM systems

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  Work closely with internal departments to ensure seamless client support

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  Contribute to the development and growth of the Greek market

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  Meet individual performance and conversion targets.

• Native / fluent in Greek and both written and verbal. Good command in English (at least B2 level)

• Previous experience within Conversion, Retention, Client Relations, Account Management, or similar client-facing roles

• Experience within financial services, brokerage, fintech, online trading, or related industries

• Good understanding of financial markets and investment products

• Strong communication, negotiation, and relationship-building skills

• Commercial mindset with the ability to identify business opportunities

• Self-motivated and comfortable working independently

• Ability to manage multiple priorities in a fast-paced environment

• Experience using CRM systems; Salesforce experience is considered an advantage

• Knowledge of the Greek retail trading market is considered a strong advantage.