Group Services Assistant

We are more than just an iconic museum; we're a fast-paced, high-energy team driven by innovation, passion, and a deep love for car culture and storytelling. From world class exhibitions to unforgettable events, we bring history, design, and horsepower to life every day.

At Petersen Automotive Museum, we work hard, move fast, and have a blast doing it, all while pushing the boundaries of what a museum can be. If you’re ready to shift into high gear with a crew that values creativity, integrity, and a good laugh along the way, you’ll fit right in.

Detail-oriented, proactive, and organized; you have an exceptional eye for administrative accuracy and take pride in managing complex schedules, event files, and databases flawlessly.

A reliable self-starter; you anticipate team and client needs, manage tight timelines efficiently, and take the initiative to drive monthly sales goals without needing direct supervision.

Results-driven and collaborative; you naturally prioritize building strong relationships with internal departments and external vendors, ensuring seamless communication and team alignment.

An adaptable team player; you stay calm under pressure and can smoothly pivot from behind-the-scenes organizational tasks to front-facing client interactions as event priorities change.

Professional and hospitable; you bring a high-energy, engaging attitude to the floor when conducting tailored venue tours and interacting with museum guests and clients alike.

1+ years of experience in sales support, event coordination, administrative assistance, or a similar customer-facing role preferred.

Proficiency in CRM systems (such as Copper, Shopify, and Momentus) and standard workspace tools, including Microsoft Office and Google Suite.

Strong administrative and organization skills, with a proven ability to manage client databases, process payments, compile sales reports, and maintain complex calendars.

Exceptional communication and interpersonal skills, with the ability to confidently conduct venue tours and build collaborative relationships with clients, vendors, and internal teams.

A proactive, self-managed approach to problem-solving, planning, and teamwork in a dynamic, high-energy museum environment.

Bachelor’s degree or equivalent professional experience required.

Typical Working Conditions: This role operates primarily indoors within a dynamic museum environment, split between a professional office setting and public guest-facing areas. It involves frequent movement across the facility to conduct venue tours and coordinate events, resulting in regular proximity to museum visitors, clients, and staff. The position requires a flexible schedule, including regular evening and weekend hours to support after-hours programming and private events.

Equipment Used: Computers, POS systems, credit card machines, copiers, printers, and other standard office and event-management technology.

Physical Demands: Regularly required to sit for administrative tasks, with frequent periods of walking, standing, and navigating the museum campus (including climbing stairs) during tours and events. Must be able to reach with hands and arms and occasionally lift and/or move event supplies weighing up to 20 lbs.