Veterinary Assistant Business Manager

United States·Phoenixmid

OtherVeterinary Assistant

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Quick Summary

Overview

At Petfolk, we're reshaping veterinary care by combining exceptional medicine with a connected, modern experience for pets, their families, and the professionals who care for them.

Technical Tools

OtherVeterinary Assistant

At Petfolk, we're reshaping veterinary care by combining exceptional medicine with a connected, modern experience for pets, their families, and the professionals who care for them.

What We Offer

~1 min read

We're building a better kind of veterinary workplace where team members are empowered to grow, lead, and make a meaningful impact.

✓Leadership Development: Gain hands-on experience in clinic operations, team leadership, and business management while continuing to strengthen your clinical skills.

✓Work at the Top of Your Skillset: Continue utilizing your technical expertise while helping shape workflows, mentor teammates, and improve clinic performance.

✓Modern Veterinary Medicine: Work with advanced technology, streamlined systems, and digital tools designed to support exceptional care and efficiency.

✓Collaborative Team Culture: Join a team built on trust, transparency, mentorship, and a shared commitment to excellence.

✓Growth Opportunities: This role is designed as a development pathway for veterinary professionals interested in expanding into operational leadership.

Responsibilities

~1 min read

Support daily Pet Care Center operations and serve as the acting clinic leader when the Business Manager is unavailable
Facilitate team huddles and help manage daily appointment flow
Monitor clinic performance metrics and support operational improvements
Assist with staffing coordination, scheduling adjustments, and workflow management
Address client concerns with empathy, professionalism, and accountability
Support inventory management, facility readiness, and regulatory compliance
Help maintain a clean, organized, and welcoming environment for pets, clients, and teammates

Provide coaching, mentorship, and real-time support to teammates
Reinforce Petfolk standards, SOPs, and service expectations
Assist with working interviews, onboarding, and team training
Foster a culture of accountability, collaboration, and continuous improvement
Help create an exceptional experience for every pet parent who walks through our doors

Friday-Monday availability
3+ years of veterinary experience in a clinical setting
Previous clinical leadership experience required
Strong technical skills and confidence in patient care, diagnostics, and anesthesia support
Excellent communication and interpersonal skills
Ability to coach, mentor, and motivate teammates
Comfortable balancing clinical responsibilities with operational leadership
Adaptable, proactive, and solutions-oriented
Fear Free Certification is a plus

We care deeply for our team, and it shows in our benefits:

Generous PTO to support rest and personal time
Paid Holidays with no on-call or overnight shifts
Medical, Dental & Vision Insurance with multiple plans and generous employer contributions
401 (k) with employer match to support your long-term financial goals
Life & Disability Insurance for added peace of mind
Continuing Education Support for credentialed staff, with annual stipends and paid time off to help you grow your skills and stay at the top of your field
Fear Free Certification at no cost to you
Figs Scrubs Provided so you feel confident and comfortable
Employee Discounts on Petfolk services, food, and medications for your pets

At Petfolk, we're creating a better future for veterinary medicine built on compassion, innovation, and connection. If you're ready to grow your career, lead a team, and make a lasting impact on pets and their families, we'd love to hear from you!

Apply today and help us redefine what's possible in veterinary care!