Club Manager

Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today!

As Club Manager (CM) will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Reports To

Regional Manager

Essential Duties and Responsibilities

Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and customers.
Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members and guests and ensure Team Members follow superior customer service guidelines. Provide 1 service.
Keep clubs spotlessly clean.
Recruit, hire, train and develop a high-performing club Team Members.
Payroll
Staff Management

Qualifications/Requirements

Superior customer service skills, preferably in the fitness industry
Experience working as an Assistant Manager at Planet Fitness preferred
Exceptional leadership, diplomacy and listening skills
Basic computer proficiency (Microsoft Suite)
Hard working, enthusiastic and energetic.
Strong problem resolution skills
Current CPR Certification recommended
Must be 18 years of age or older
Must be punctual
Must have the ability to be constantly on call on an immediate as needed basis

Quick Summary

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