CMA- Chronic Care Navigator

Goodyearmid

OtherCmaCare NavigatorHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.

Technical Tools

OtherCmaCare NavigatorHealthcare Non-Clinical

This role can be located in any location, with the following offices preferred:

- Goodyear, AZ*

- Thunderbird office*

- Prescott, AZ*

Please review the following for a complete list of locations https://www.akdhc.com/locations/

Requirements

~1 min read

Certified Medical Assistant with 2 to 5 years of experience
Strong multitasking and problem-solving abilities
Excellent written and verbal communication skills
Experience in chronic kidney disease preferred
Preferred experience with Epic electronic health records, dialysis, nephrology, or care coordination

What We Offer

~3 min read

✓M-F 8am-4:30pm, full-time

✓$19-$21/hr

✓PTO, health, dental, and vision benefits

✓Life and disability insurance

✓401K retirement plan

✓Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.

✓Schedule and process 24-hour blood pressure monitoring.

✓Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients’ charts/EMR to include urine tests per Clinitek.

✓Notify physician of changes in patient’s clinical status and/or abnormal test results.

✓Collect urine samples and process specimens for courier transport.

✓Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.

✓Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.

✓Adhere to company policies and procedures and prioritize and complete day to day activities.

✓Maintain office equipment, office, and medical supplies through efficient inventory management.

✓Process Hospital Disposition Reports.

✓Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed.

✓Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files.

✓Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI.

✓Assist in the annual purging process of patient charts.

✓May be required to report to alternate AKDHC worksites, as directed.

✓Current certification as a Medical Assistant preferred or a diploma or certificate from a recognized course of study for preparing Medical Assistants

✓Excellent customer service and communication skills for interfacing with patients, staff and outside vendors

✓1-2 years front/back office experience preferred

✓Ability to support a pleasant, positive and cooperative teamwork environment

✓Successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax and copier.

✓Ability to multi-task and lift and/or move 50 pounds essential.