Outreach & Payroll Specialist - Youth Workforce Programs

Youth Workforce Outreach and Operations 

• Support recruitment, outreach, enrollment, and follow up for SYEP and WLG; respond to community and program calls and messages. 

• Collect, review, enter, and update participant documents and information in internal and funder systems; identify missing or inconsistent records for follow up. 

• Help prepare for internal and funder audits by organizing records, checking documentation, and addressing assigned data corrections. 

• Assist with SYEP and WLG payroll administration, including reviewing records, tracking issues, and coordinating corrections with program staff. 

• Manage an assigned group of worksites for payroll questions, troubleshooting, and timely updates. 

• Help coordinate outreach materials and events and share program information with participants, families, schools, and community members. 

• Monitor assigned deadlines and provide timely status updates to the Operations Manager; suggest improvements to administrative and outreach processes. 

College Access Operations Support 

• Review College Access trackers and participant records for completeness, accuracy, and timely updates; flag missing or inconsistent information to the appropriate staff member. 

• Enter or update workshop, event, and student attendance when needed, using source records supplied by College Access staff and following established data procedures. 

• Maintain organized contact lists, event rosters, and outreach records to support student and family follow up. 

• Help draft, format, proofread, and distribute College Access newsletters and routine program updates using approved content and distribution lists. 

• Support logistics for College Access workshops, family events, and college visits, including registration, confirmations, materials, and post event documentation. 

• Compile basic participation and outreach summaries for staff review and assist with assigned administrative follow-up. 

• And other duties as assigned by the supervisors. 

Qualifications 

• High school diploma or equivalent required; experience with youth programs or DYCD programs preferred. 

• Strong attention to detail, organization, and ability to complete work accurately by deadlines. 

• Comfort with spreadsheets, data entry, email, document formatting, and learning program databases or newsletter tools. 

• Clear, professional communication by phone, email, and in person with young people, families, staff, and community partners. 

• Ability to work independently and collaboratively, solve routine problems, and handle confidential participant information with care. 

• Bilingual English and Spanish skills preferred. 

• Ability to lift and transport outreach materials such as tables, chairs, and boxes when required.