Product Lead

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

PhonePe is India’s leading digital payments platform with over 700 million registered users and 50 million registered merchants. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. PhonePe is one of the leading payments providers for merchants in India. PhonePe provides digital payments for offline merchants as well as online merchants.

PhonePe is on a mission to change the landscape of digital payments and financial services in India. On this mission, we are committed to hiring the best while creating an environment of equal opportunity and empowerment. As an Associate Director of Product at PhonePe, you will own and drive the roadmap for our payment solutions and devices products for offline merchants. You will work with other pod members and a diverse set of stakeholders towards a collective set of objectives. We work on complex technology, scale while iterating quickly and have a bias for impact in everything we do. 

Leading our Offline Payment Solutions and devices product portfolio, you will be working with leaders in the offline merchant business unit to determine the portfolio product strategy. You will be responsible for evangelizing and aligning all the cross-functional stakeholders on the strategy and plans and work on the execution and delivery to realize the identified opportunity and impact.

• Defines a portfolio product strategy from first principles that becomes the org’s reference point; drives multi-pod execution and measurable portfolio outcomes
• Identifies and delivers multiple Annual Operating Plan-shaping bets; consistently makes correct profitability vs growth calls across portfolio, shifts business trajectory with durable levers (pricing, distribution, unit economics, cost-to-serve)
• Designs pod-level org structure and capability plan that materially increases throughput and quality; shapes cross-functional Hiring AOP with high accuracy; prevents bottlenecks before they form.
• Builds a strong leadership bench; direct reports consistently progress levels. Establishes pod-wide talent mechanisms with counterparts that raise performance across functions.
• Designs and evolves the pod operating system (planning, decision forums, execution reviews, launch readiness, learning loops) with measurable improvements in reliability and speed.
• Demonstrate thought leadership and be the go to person for product decisions for internal and external stakeholders.
• Engage with external customers and stakeholders, communicate objectives and progress.

• Excellent communication skills.
• At least 10+ years of experience in Product / Platform building and development.
• Strong business acumen and ability to partner with cross-functional teams.
• Contributes to business decisions regularly and proactively.
• Can build credibility via knowledge and judgment to persuade others.
• Conducts interviews for PM/SPM roles and for specific competencies.

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