Senior OIA Designer Systems Analyst – OIA | Multiple locations | Baseline

Australian citizenship not stated. Must be able to obtain Baseline security clearance.

Location: QLD/WA/ACT/VIC/NSW/NT/SA/TAS (Hybrid).

1. A tailored resume in docx format

2. A one page (5000 character) summary response to the selection criteria below.

- RFQ ID: LH-08101

- Agency: Department of Health, Disability and Ageing

- Closing Date: Friday, 16 October 2026 • 11:59pm, Canberra time

- Estimated Start Date: Friday, 01 January 2027

- Initial Contract Duration: 12 months

- Extension Term: 12 months

- Number of Extensions: 1

- Experience Level: Senior - EL1 equivalent

- Security Clearance: Must be able to obtain Baseline

- Location of Work: QLD, WA, ACT, VIC, NSW, NT, SA, TAS

- Working Arrangements: Hybrid. Flexible work arrangements may be negotiated upon engagement, and contractor will need to complete a Working from home Agreement specifying allocated days and working location. It is expected that this agreement will be adhered to. When it cannot, prior communication with their director must be had and agreed to.

- Maximum Hours: 40 hours per week

A Systems Analyst – OIA Designer provides specialised business and systems analysis services to support the design, development and enhancement of Oracle Intelligent Advisor (OIA) solutions that underpin critical aged care digital services. The role works closely with business, policy and technical stakeholders to translate complex legislation, policy and business requirements into rule-based digital solutions that deliver consistent, accurate and user-centred outcomes.

A Systems Analyst – OIA Designer is responsible for analysing business requirements, policy intent and operational processes to design, develop and support Oracle Intelligent Advisor solutions that enable the delivery of critical aged care digital services. Working within a complex and integrated ICT environment, the role translates legislative and policy requirements into business rules, decision models and solution specifications that support accurate, compliant and efficient service delivery.

The role collaborates with business, policy, project and technical stakeholders to elicit requirements, assess impacts, develop solution designs and support the integration of Oracle Intelligent Advisor with enterprise platforms, including Siebel CRM, .NET applications and backend integration services. The OIA Designer contributes throughout the delivery lifecycle, including requirements analysis, rule modelling, functional design, effort estimation, testing support, implementation and post-release activities.

In addition to supporting project delivery, the position contributes to the ongoing maintenance and continuous improvement of existing OIA solutions, ensuring they remain aligned with evolving business requirements, policy reforms and legislative changes. The role requires strong analytical and problem-solving skills, the ability to interpret complex policy and business rules, and experience designing scalable and sustainable digital solutions within a large and interconnected technology environment.

The Systems Analyst – OIA Designer will be responsible for:

- Analysing requirements for Oracle Intelligent Advisor centred solutions.

- Engaging and collaborating with stakeholders from various areas within the department to understand the business needs, policy decisions and to develop solutions.

- Writing specifications based on the business requirements and policies.

- Solutioning integration of Oracle Intelligent Advisor with other platforms such as Siebel and FMW for backend components and .NET for UI components.

- Providing high level and detailed effort estimations.

- Outlining specific UI designs while ensuring they adhere to the departmental UI/UX guidelines.

- Providing support for releases by engaging with developers and testers.

Tools used:

- Oracle Policy Modelling (OPM)

- Azure DevOps

- Microsoft Visio, Word and Excel

- Proven experience in Oracle Intelligent Advisor (OIA) solutions, OIA including familiarity with the OIA connector framework, styling extensions and OIA APIs;

- Ability to document technical solutions in detail;

- Ability to elicit requirements from business owners and translate these requirements into specifications;

- Demonstrable experience applying a wide variety of Software Development methodologies including waterfall, Agile etc.

- Transforming business requirements and policies into detailed business rules logical to Oracle Intelligent Advisor.

- Experience writing rules in OIA’s Oracle Policy Modelling (OPM) development tool.

- Skills in the integration of OIA with Siebel CRM.

- Demonstrable architectural or business designer experience.

1. How well the candidate’s response and CV meet the Department's requirement as outlined within the Role Description, Key Duties, and Responsibilities

We know the government ICT market and we keep things straightforward. We take time to understand your background, your goals and the type of role that suits you. We believe transparency is about more than rates and our margins are fair and always disclosed.

1. Fair, disclosed margins

2. Clear communication at every stage

3. Honest advice on fit and competitiveness

4. Visibility on submissions and process status

5. A professional and respectful experience

You choose what's best for you.

1. PAYG through Pinaka

2. Third-party payroll

3. Self-employed (own ABN)

With a single, transparent and fixed margin, we ensure compliance to all state and payroll laws. So that is one less thing for you to worry about.

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