Technical Support Engineer

REMOTE - AsiaRemotefull-timemid

Technical Support EngineerCustomer

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Quick Summary

Key Responsibilities

Competitive Salary: We offer a competitive salary in EUR,

Technical Tools

Technical Support EngineerCustomer

What We Offer

~1 min read

Looking forward to welcoming you to the iGaming world!
Ambitious goals require a quick ability to manoeuvre through changes in the world. Playson is all about that. 🚀

Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)

A proactive, client-focused attitude and strong work ethic

Strong problem-solving and troubleshooting skills

Effective communication skills, both written and verbal

At least Upper-Intermediate English (written and spoken)

Eagerness to learn quickly and grow technically

Working knowledge of XML and JSON

Basic experience with Git and version control workflows

Understanding of API protocols (e.g., REST)

Awareness of the software development lifecycle (SDLC)

Familiarity with the iGaming industry
Hands-on software development experience with Java, C#, Node.js, or TypeScript
Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
Experience using Jira and the Atlassian stack
Basic understanding of QA processes and test environments
Previous experience in a technical support, DevOps, or site reliability role
Practical experience with monitoring systems
Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills