Host/Hostess (Seasonal Part-Time) | evo Hotel | Tahoe City, CA

evo Hotel Tahoe City is curated by iconic snowboarder and Tahoe local Jeremy Jones, bringing his passion for the area to life throughout the hotel. Located in Campus Tahoe City, along the shores of Lake Tahoe, a mecca for year-round adventure. This hotel is an outdoor cultural hub featuring curated rooms, a happening bar restaurant, gear rentals and demos, a gallery and creative retail experience.

• Discounted hotel stays within PM Hotel/Modus/evo Hotel portfolio!
• Enjoy discounts at evo retail + seasonal gear (snowboard, Ski, Bike) rentals.
• Access to portion of your earned wages before payday.
• Paid holidays at double pay when worked.
• Tuition reimbursement opportunities – when you grow, we grow!

• →To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Restaurant Manager when necessary, to ensure customer satisfaction.
• →To extend a courteous, friendly and professional greeting to guests at arrival, and to thank them at departure.
• →To make the manager aware of all guest comments and complaints.
• →To be aware, at all times, of current house count, visiting VIP’s and hotel functions, in order to provide personalized service to guests.
• →To provide prompt, efficient and gracious service, in person or over the telephone, including making restaurant reservations, greeting guests with salutations, seating guests as they arrive, providing menus, and responding to all requests for information regarding the restaurant and hotel.
• →To oversee and ensure continuity of service in the dining room, including assisting service staff, as necessary.
• →To ensure proper rotation of service stations when seating guests.
• →To ensure the cleanliness and good condition of all menus, check presenters and wine lists used during each shift.
• →To void or make changes to guest checks, as needed, to ensure customer satisfaction and correct procedures.
• →To requisition from Purchasing, as directed, any storeroom items that need to be replenished.
• →To properly record covers, staffing, service flow and guest comments in log book, for each shift.
• →To follow all company policies and procedures.
• →To immediately report all suspicious occurrences and hazardous conditions.
• →To maintain the cleanliness and safety of work areas at all times.
• →Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
• →To attend all mandatory meetings as directed.
• →To perform other tasks, including cross-training, as directed.

• Fluency in Local Language (verbal and written) is required.
• Must have High school diploma or equivalent.
• Familiar with proper etiquette of seating and salutations.
• Basic knowledge of foods, service standards and procedures.
• Must display knowledge of currently accepted business phone etiquette.

• Endure various physical movements throughout the work areas, such as reaching, bending and stooping.
• Must be able to work well at a very fast pace, under pressure.

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN + INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

This position is non-exempt and will require standing and moving at least 75% of the time and lifting at least 50 lbs.