Valet Attendant l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

Hotel Burg is looking for a friendly, energetic, and service-oriented Valet / Bell Person to join our team!

As one of the first and last people our guests interact with, you'll play an important role in creating a welcoming and memorable experience. From greeting guests and assisting with luggage to safely parking vehicles and sharing local recommendations, you'll help make every stay exceptional.

We're looking for someone who enjoys working with people, takes pride in providing great service, and is always willing to lend a helping hand.

Pay Range: $14.00–$15.00 per hour 

At Hotel Burg, we believe in creating an atmosphere that feels like a second home, combining the comforts of a country retreat with exceptional hospitality. From our beautifully designed guest rooms to our unique rooftop experience and exclusive Private Member Club, we offer our guests a lifestyle well lived.

• →

  Warmly welcome guests upon arrival and provide friendly, professional service throughout their stay.

• →

  Safely park and retrieve guest vehicles while following hotel valet procedures.

• →

  Assist guests with luggage, including loading, unloading, delivering, and storing bags.

• →

  Escort guests to their rooms and provide information about hotel amenities and services.

• →

  Safely transport guests using the hotel's private vehicle to approved destinations, when assigned.

• →

  Assist the Front Desk team with guest requests, check-in/check-out support, and general inquiries.

• →

  Provide directions, local recommendations, and assistance with transportation arrangements.

• →

  Keep the hotel entrance, valet area, lobby, and luggage storage areas clean, safe, and organized.

• →

  Properly maintain valet tickets, keys, and parking records according to hotel procedures.

• →

  Follow all hotel policies regarding guest payments, cash handling, and gratuities.

• →

  Work closely with other departments to ensure a smooth and enjoyable guest experience.

• →

  Assist with other duties as assigned.

• Open availability is required, including mornings, evenings, nights, weekends, and holidays.

• Valid driver's license and a driving record that meets company requirements.

• Ability to safely operate different types of vehicles, including automatic and manual transmissions, if required.

• Previous valet, bell service, or hospitality experience preferred.

• Friendly, professional, and guest-focused attitude.

• Strong communication and customer service skills.

• Ability to work independently and as part of a team.

• Good organizational skills and attention to detail.

• Knowledge of local attractions, restaurants, and transportation options is a plus.

• Ability to lift and carry luggage weighing up to 75 lbs., with or without reasonable accommodation.

• Ability to stand, walk, and remain active for extended periods, including working outdoors in varying weather conditions.

• High school diploma or equivalent preferred.

At Modus by PM Hotel Group, we're passionate about hospitality and creating a workplace where our associates can grow and succeed.

We value teamwork, creativity, integrity, and individuality. We encourage our associates to bring their authentic selves to work and take pride in making a difference for our guests and one another.

We're proud to be recognized as a Top Workplace by The Washington Post and Philadelphia Inquirer.

• Be Wildly Passionate: Inspire others through your commitment to excellence.

• Be Curious: Always be willing to learn and grow.

• Be Innovative: Bring new ideas and creative solutions.

• Embrace Change: Stay flexible and open to new opportunities.

• Communicate Openly: Listen to understand and share information.

• Have Integrity: Be honest, respectful, and accountable.

• Use Good Judgment: Make thoughtful and responsible decisions.

• Build a Positive Team: Support and encourage one another.

• Serve Others: Put our guests, colleagues, and community first.

• Live 360: Value balance and well-being.

Modus by PM Hotel Group is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

The Company will not discriminate against employees or applicants for discussing or disclosing compensation, consistent with applicable laws. Employees with access to confidential compensation information through their job responsibilities must follow applicable confidentiality requirements and legal exceptions.

This job description may be modified at the Company's discretion and does not create an employment contract. Employment remains at will, subject to applicable law.