Venue Representative - Austin

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS™️ at our immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.

WORLDS™️ produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.

• →Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays, charge devices.
• →Guest Experience: Greet and check in guests, answer questions, and ensure a seamless audience experience.
• →Merchandise Management: Facilitate sales, and track inventory as needed, report issues, request additional assets and merch as necessary.
• →Event Oversight: Monitor the event flow and quickly resolve any on-site issues.
• →Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.

• A strong communicator who can confidently engage with guests and venue staff.
• Tech-savvy and comfortable using iPhone apps, including WhatsApp.
• Reliable, punctual, and detail-oriented with excellent judgment.
• A proactive problem solver who stays calm under pressure.
• A team player with leadership skills, able to direct on-site venue staff when necessary.

• Saturdays & Sundays | 5:30 PM – 9:45 PM
• Initial scheduled dates:
  • 10/30/2026 Friday
    11/13/2025 Saturday
    11/14/2025 Saturday
    
• Additional dates will be assigned based on ticket sales and venue scheduling.

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.
• Comfortable working in a fast-paced, high-energy environment.
• Reliable transportation to and from the venue.

We expect:

• Respect and consideration for other team-members and our audience.
• Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.
• A collaborative outlook and attitude.
• Ownership of mistakes, and the ability to turn them in to learning opportunities. We don’t do guilt.
• Open, honest communication.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.