Delivery Driver

Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly product quickly, safely and with excellent customer service. When not focused on Delivery Driver responsibilities, he or she may also be assigned to other Associate duties within the shop.

• Demonstrate Potbelly’s Behaviors and Values– Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly “Fans”-- through all interactions.
• Provides quick and friendly delivery service and set-up.
• Effectively handles customer complaints/issues.

• Other Associate position duties as assigned as outlined in Potbelly Associate job description, such as preparing quality finished products at various stations, complying with health and food safety standards, restocking items, cleaning, operating the cash register, answering the phone, providing great customer service, and following Potbelly policies and procedures.

• Ability to stand/walk a minimum of 3 hours or as needed.
• Must be able to operate and licensed to operate a motor vehicle.
• Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
• Must be able to lift up to 50 pounds frequently.
• May frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to work in both warm and cool environments
• Must be able to tolerate higher levels of noise from music, customer and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

• Must represent The Potbelly Advantage and Our Values
• Excellent customer services skills.
• A vehicle to drive
• A valid driver’s license
• Driving record must be in good standing
• Proof of insurance limits for property damage and bodily injury that are at least $50,000 per person and $100,000 per accident.
• Must be at least 18 years of age
• Excellent driving skills so you can arrive to our customers safely.
• Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
• Experience in food delivery, a plus.

*Potbelly cannot make guarantees about tip earnings*

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. 

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline: Applications must be submitted by [6/25/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.