Regional Property Manager - DC/MD/VA - Affordable Housing/Multi-Family

Regional Property Manager - Residential Multi-Family Affordable Housing - DC/MD/VA Region

SUMMARY: The Regional Property Manager is responsible for managing operations and maximizing financial value of a diverse, multi-site residential apartment portfolio of market-rate communities. An associate in this position will be assigned by the VP to manage different properties in a region; this region is expected to be in Washington, DC Metro region such that routine daily/weekly travel to multi-family apartment communities will be required.  The duties include achieving the financial and operational goals of the owner’s, the company, and of the region.  The Regional Property Manager leads on-site staff to ensure a sufficient flow of revenue by maintaining a high percentage of apartment unit occupancy, adherence to property standards (to include unit turns and routine maintenance, grounds at a functional and high aesthetic level), Owner and resident satisfaction and controlling expenses.

NOTE:  This role is not a work-from-home role, and will require the selected individual to be based in the DC/MD/VA Metro region. Regular travel to be on-site daily in support of properties in this region is a requirement.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following.  Other duties may be assigned.

• Responsible for the overall operations of assigned properties
• Review monthly financial reports, prepare owner reports and attend asset management meetings
• Answer questions from owner, government agencies, financial institutions, auditors, accounting, staff, etc.
• Hire, oversee and evaluate staff, approve raises, counsel and administer personnel decisions
• Monitor compliance with federal, state and local regulations as well as Company policies and procedures, etc.
• Review leases, rules and regulations, contracts, licenses.
• Review rent schedules, personnel files and resident files.
• Review Delinquency Report, bank deposits, equipment inventory, inspections, etc. 
• Inspect site and implement standards.
• Supervise, train and conduct staff meetings with Community Managers and other team members.
• Enforce safety standards and training for staff.
• Follow up as needed on all aspects of property management.
• Prepare and implement budget.
• Negotiate contracts on behalf of the property(ies)/company subject to approvals.
• Prepare for regulatory agency inspections.
• Any other tasks, duties, projects, and responsibilities as assigned by management.

The Regional Property Manager will have the following qualifications:

• Minimum 5+ years-experience in affordable LIHTC & Project Based Section 8 multi-family affordable housing property management.  Strong preference for 2+ years of prior experience with multi-site portfolio management (5+ communities).  Successful experience with certifications, recertifications, REAC/NSPIRE inspections, MORs is required.
• Working knowledge of all aspects of property management, accounting, inspections, collections, evictions, marketing, etc.
• Willing to travel 80%+ of the time to be on-site at properties within the RPM's assigned portfolio.  Travel is typically daily but, often multi-day to properties within the region.
• Understanding of financials, budgets, regulations, LIHTC, local and state statutes.
• College degree preferred, but not required.  CPM/HCCP/COS/certification or equivalent strongly preferred. 
• Superb organizational and time-management skills, able to multi-task.
• Customer service - common courtesy and good communication skills with residents, clients, employees, and other individuals at all levels.
• Works well with minimal supervision and direction.
• Strong leadership, management, and supervisory skills.  
• Work days, evenings and weekends as needed.
• Ability to train and evaluate others, and develop skills and effectively manage performance. 
• Computer skills – Must have strong experience with Yardi and excellent proficiency with Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Teams, etc.). 
• Strong resident relations skills, and a role model in conflict resolution and customer satisfaction
• Must have a valid driver's license and reliable transportation to provide effective coverage and oversight for assigned community portfolio.
• Other tasks, projects, responsibilities as assigned by management.