Executive Director

• Ensures continuity and consistency in both delivery and quality of services, which includes nursing care, resident engagement, dining services, housekeeping, and general maintenance of the community.
• Builds positive relationships with residents and their families, encourages effective communication by promoting an open-door policy, and addresses questions, concerns and grievances in a timely, professional manner.
• Develops, implements, and administers budget, ensuring food, supply and labor costs are within budgeted parameters, and addressing expense variances.
• Responsible for overseeing all business-related activities such as bank deposits, rent recaps, monthly bills, payroll, etc.
• Provides effective leadership to departmental leaders and their teams in upholding all company policies, as well as the Primrose Mission and Core Values.
• Oversees employee onboarding program and ensures new hire and annual staff training requirements are met according to both state standards and Primrose standards.
• Responsible for the oversight and performance of all community departments- evaluates performance, provides feedback, and applies disciplinary actions in compliance with company policies.

• Bachelor’s degree in healthcare administration, gerontology, business, or a related field preferred.
• 3+ years of leadership experience in senior living, assisted living, healthcare, or a related industry.
• Demonstrated success leading teams and managing community operations.
• Knowledge of federal, state, and local regulations related to assisted living and memory care.
• Meets or has the ability to meet applicable state requirements for Assisted Living Executive Directors.
• Experience managing budgets, financial performance, and operational goals.
• Strong leadership, communication, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities, maintain regulatory compliance, and respond to urgent community needs as necessary.
• Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and the ability to learn and effectively use electronic health records, scheduling, payroll, and other business software systems.

Learn more about this position and explore additional career opportunities: https://primroseretirement.com/primrose-careers-culture/

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