Reporting & Process Analyst

Reporting & Process Analyst   Campus: 638 Raleigh St., in-person Reporting To:  Plant Manager, GRD   Position Summary The Reporting & Process Analyst partners with Operations and supporting functions to improve business processes, information flow, reporting, and digital workflows. This role combines business process analysis, process improvement, business systems support, workflow development, and reporting & analytics. The successful candidate will work directly with process owners and end users to understand how work is actually performed, identify opportunities to simplify and standardize processes, and develop practical solutions that improve efficiency, visibility, and decision-making. The Process & Reporting Analyst will also work closely with ERP/IFS and other business systems, helping translate operational requirements into effective processes, system workflows, data structures, and reporting solutions.  The Analyst is expected to understand the underlying business needs while identifying and improving inefficient processes, supporting process formalization, and assisting in the implementation of sustainable solutions. This position is onsite only.   Key Responsibilities Process Analysis & Improvement Partner with Operations and support functions to understand, document, and improve business processes, workflows, and information flow. Identify opportunities to simplify, standardize, automate, or eliminate inefficient activities, manual work, duplication, and ineffective handoffs. Work with process owners to formalize and implement sustainable processes, including process mapping, documentation, and user support. Business & ERP Systems Develop a strong understanding of ERP/IFS and how business systems support operational and support processes. Translate business and process requirements into effective system, data, workflow, and reporting solutions. Partner with process owners, users, IT, and system resources to support system improvements, testing, implementation, and adoption. Reporting, Analytics & Digital Solutions Develop, maintain, and continuously improve Power BI reports, dashboards, and analytical tools that support operational decision-making. Develop digital workflows and business solutions using tools such as Power Automate, SharePoint, Microsoft Lists, Forms, and Excel. Improve how information is captured, processed, communicated, and reported while reducing manual work and disconnected tools. Identify and apply opportunities to use AI, agents and automation tools to improve workflows, analysis, information access, and business processes.   Business Partnership Support process, system, workflow, and reporting needs across Production and related support functions, including Quality, Safety, Engineering, Estimating/Order Entry, Design Supply Chain, and Human Resources. Work directly with users to understand business needs, root causes, and how work is actually performed before developing solutions. Build strong operational knowledge and act as a bridge between business users and technical/data resources. Work Management & Prioritization Manage and prioritize a backlog of process improvement, system, workflow, and reporting requests based on business need, value, urgency, and effort. Manage multiple priorities while clearly communicating status, risks, dependencies, and competing demands. Manage work through requirements, development, testing, implementation, documentation, and follow-up. Accountability: The Analyst supports process owners in formalizing and improving processes; operational leaders remain accountable for the processes themselves.   Qualifications   Diploma or degree in Business, Operations, Business Analytics, Information Systems, Engineering Technology, or a related field, or equivalent practical experience. Experience in business/process analysis, reporting and analytics, continuous improvement, business systems, or a related role. Experience developing reporting and analytical solutions using Power BI and Excel. Experience with Power Automate, SharePoint, Microsoft Lists, Forms, or similar workflow/process tools is an asset. Experience working with an ERP system in a manufacturing or operational environment is strongly preferred. Experience supporting ERP implementation, process improvement, requirements gathering, testing, or user adoption is an asset. Manufacturing and / or operational experience Experience with process mapping, requirements gathering, workflow design, process documentation, or continuous-improvement methodologies is an asset.