CNC Support Tech

United States·NashuaFull-timemid

Customer SupportOtherIt Support SpecialistSupport

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Overview

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer,

Technical Tools

Customer SupportOtherIt Support SpecialistSupport

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Onsite Monday - Friday from 3-11 pm in Nashua, NH.

In this hands-on role, you'll work with advanced CNC milling equipment, precision tooling, probing systems, and complex fixturing to ensure machines perform at their highest level. From machine setup and calibration to troubleshooting, tooling optimization, and process improvements, you'll play a critical role in maximizing quality, efficiency, and uptime.

You'll collaborate closely with operators and cross-functional teams, providing technical expertise on machine performance, tooling strategies, material changeovers, and equipment reliability. This is an ideal opportunity for someone who enjoys solving technical challenges, working with cutting-edge manufacturing technology, and making a direct impact on operational success every day.

Set-up, calibrate & perform alarm recovery on CNC mills & supporting equipment

Installation, removal & calibration of; 4^th & 5^th axis trunnions, clamping vises, (mechanical & hydraulic) Vacuum fixturing & associated pneumatics

Install, calibrate & inspect digital CNC probes, (tool probe & work probe)

Assist with maintaining inventory of CNC cutting tools, holders & misc. equipment, including organizing, sorting & record keeping.

Assist with inspecting & changing of CNC cutting tools & holders per conditional requirements, when appropriate

Assist with installation, set-up & calibration of CNC cutting tools

Perform comprehensive calibrations and operations on CNC Mills and equipment

Provide feedback regarding tooling and machine related issues to appropriate departments

Work with, assist and coach operators, as required regarding tooling & machine related criteria

Engage with and manage work orders as appropriate

Assist with diagnosing & troubleshooting tool wear and tooling inconsistencies

Provide feedback regarding machine & equipment status

Assist with & perform material type changeovers on CNC machines (Flexing of tool sets)

Assist with coolant pressure, coolant concentricity & vacuum pressure audits

Minimum High School diploma or equivalent Education
5 years of manual machining or CNC experience
Experience with CNC digital work probe & tooling probes (set-up, replacement, recovery)
Experience with troubleshooting & recovering CNC machine alarms
Must be mechanically inclined
Knowledge of CNC mill setup and operation
Strong Problem-Solving skills
Able to work safely with sharp & heavy objects (i.e. cutting tools, fixtures, etc.)
Able to use required measuring instruments such as calipers, dial indicators, inspections cameras, etc.
Able to perform consistent quality inspection of cutting tools
Able to safely operate handheld and stationary power tools
Basic knowledge of Microsoft Office (i.e. Microsoft Excel, Microsoft Word, Outlook etc.)
Skilled in the use of measuring instruments such as indicators, gage blocks, dial bores, and inspection plate methods along with in-process inspection of precision machined parts
Ability to work with close tolerances (0.0005”) of all processes
Basic Knowledge of cutting feeds, speeds, and tool life
Able to read and write in English along with ability to complete basic arithmetic

Experience with cutting tools (drills, saws, grinders, etc)
Experience with professional inspection & quality audits
Experience with CNC digital work probe & tooling probes (set-up, replacement, recovery)
Experience with troubleshooting & recovering CNC machine alarms
Manual machining or CNC machining experience
Experience with 3, 4 and 5 axis mill setup and operation
Experience with Haas & Mazak machine tools
Experience with Robot automation
Manual machining experience
Knowledge of basic CNC programming techniques

We offer a competitive salary and total rewards package

We offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a discounted rate

Matching grants through Protolabs foundation

And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 50+ pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.