IT Support Team Lead

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

• Enabling employees to leverage AI in their daily work safely
• Building tools and processes that support and accelerate employees' daily work
• Automating onboarding and offboarding workflows.

• We use Proton's products internally: mail, drive, docs, calendar...
• Linux servers, FreeIPA.
• Zendesk, Jira, Confluence, Slack, and other popular products.

The internal IT team sits at the intersection of multiple business functions: engineering, finance, customer support, and more. An exceptional leader in this role will develop connections with the rest of the business, propose changes to streamline processes, evaluate their business impact and ROI, and implement new tools and processes.

• →Manage a distributed team of 3-5 people
• →Manage on-premises infrastructure upon which internal tooling can run
• →Improve processes that span beyond IT to eliminate delays and manual labor, in collaboration with other parties involved in those processes
• →Design and implement internal tools
• →Create the team strategy and vision, and break it down into quarterly objectives. Drive the execution.

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.