Product Manager (Pass)

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online.

Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

The ID team owns three of Proton's most strategically important products: Proton Pass (password manager), Proton Authenticator, and SimpleLogin (alias and identity protection) — serving millions of users from individuals to businesses managing credentials at scale.

We're looking for a Senior PM to lead the next stage of these products. Product at Proton sits at the intersection of Engineering, Growth, Data, and Design — your job is to grow engagement and retention by shipping experiences users love, while driving the freemium model that sits at the heart of how we grow. You'll set direction across Pass, Authenticator, and SimpleLogin, not execute someone else's roadmap.

• Define and drive the product roadmap for Pass, Authenticator, and SimpleLogin — from strategic vision through delivery — in close collaboration with senior leadership.
• Own the metrics that matter: active usage, user engagement, retention, revenue, and B2B conversion. Set the bar, track it, and course-correct fast.
• Identify and ship novel product features that expand the value proposition to new user segments and deepen defensibility against well-resourced competitors.
• Lead cross-functional execution across engineering, design, growth, and marketing — remove blockers, maintain velocity, and keep teams aligned on priorities.
• Anticipate growth ceilings before they hit. Define scaling strategies that go beyond pure product work — including infrastructure, tooling, and customer engagement platforms.
• Drive market research, competitive analysis, and direct customer feedback loops to ensure product decisions are grounded in real user needs.

• 6–10 years of product management experience in B2C or B2B SaaS, with a track record of successful product and major feature launches.
• Analytically rigorous: you define success in numbers, run structured experiments, and make data-informed decisions without losing sight of user intuition.
• Experienced in product-led growth and freemium business models — you understand the mechanics of conversion, retention, and expansion revenue.
• A sharp eye for UX — you can tell good design from bad, and you won't ship experiences that fall short.
• Able to go deep with engineers: you understand technical trade-offs, participate meaningfully in architecture discussions, and earn credibility through substance, not title.
• Demonstrated experience building or scaling B2B product lines — you know what enterprise buyers need and how that differs from consumer.

• Experience in online privacy, security, or identity products.
• Familiarity with cryptographic concepts relevant to user data protection.
• Prior experience with a freemium model scaling into mid-market or enterprise.
  
  

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

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