Global Head of Servicing

Job Classification:

PGIM Real Estate is seeking a senior executive to lead end-to-end servicing and asset-level administration for commercial real estate loan portfolios totaling $135B+ in AUM/AUA.  The Global Head of Servicing for PGIM Real Estate Loan Services includes leadership responsibility for a globally distributed team of more than 160 employees.   The role ensures operational excellence across servicing and asset management functions and partners closely with Originations, Portfolio Management, Legal, Finance, Treasury and other senior leaders to ensure the platform operates smoothly, scales thoughtfully and continues to meet the needs of borrowers, investors and regulators.

• →15+ years of commercial real estate servicing experience, with demonstrated leadership responsibility.
• →Deep understanding of CRE loan structures, servicing agreements, cash management, and investor reporting.
• →Experience supporting agency (Fannie Mae/Freddie Mac/FHA), balance sheet, CMBS, or private credit portfolios required
• →Proven ability to lead teams through growth, complexity, and regulatory scrutiny.
• →Strong executive level communication, judgment, and stakeholder management skills.
• →Robust tech and AI skills.

Loan Services provides services for the commercial mortgage loans originated through all PGIM RE’s capital sources including Affiliate Commercial, Affiliate Agriculture, government agencies (FHA, Fannie Mae, and Freddie Mac), Institutional Investors - both domestic and international, and other third-party investors. Loan Services is one of the largest divisions of Loan Services is the 13th largest commercial mortgage servicing company in the industry.

• Market competitive base salaries, with a yearly bonus potential at every level. 
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 
• 401(k) plan with company match (up to 4%). 
• Company-funded pension plan. 
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 

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