Student Accountability Case Manager

This position may be scheduled for 40 hours per week, 9 months a year (August 15 – May 15), or 30 hours per week year-round.

This position offers a flexible work arrangement, with work primarily remote, with occasional in-person meetings and/or events that will require travel to University Park. Any questions related to flexible work and scheduling should be directed to the hiring manager during the interview process.

• Organize, manage, and track reports and cases within the Maxient case management system.
• Serve as the Case Manager in the formal student conduct process, including:
  • Issuing notices
  • Facilitating informational meetings
  • Maintaining case records
  • Coordinating case communications with students and other stakeholders
  • Maintaining case documentation
  • Managing pre-Administrative Conference resolutions
• Ensure timely case progression, accurate recordkeeping, and procedural compliance from initial report through case resolution.

• Serve as a trained and impartial decision-maker in administrative conferences conducted through the formal student conduct process.
• Apply the preponderance of the evidence standard to assess information, determine responsibility, and issue clear, timely, and well-supported written decisions to respondent students.

• Develop, sustain, and deliver educational, reflective, and/or restorative outcomes.
• Monitor compliance with assigned Action Plans and resolution agreements.

• Review referrals from academic integrity committees and apply academic misconduct guidelines to assess cases and determine appropriate accountability outcomes.
• Facilitate formal and informal resolution processes.
• Communicate outcomes to students.
• Maintain accurate records of violations, sanctions, and case resolutions within the Maxient case management system.

• Process requests for student conduct records in accordance with FERPA, applicable laws, and University policy.
• Review records for disclosure.
• Determine appropriate release and redaction requirements.
• Maintain accurate records of disclosures.
• Ensure the timely, private, and accurate handling of student conduct information.

• Complete other unit priority tasks as assigned by supervisor.

For full consideration, please include a cover letter and resume.

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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