AML Transaction Monitoring Team Leader

A Team leader is responsible for managing a team of Analysts and Quality Checkers/Signatories, ensuring that they meet the targets and standards set by the client. This role includes:

• Manage the assigned KYC cases/population to the team.
• Actively manage the priorities and workload of each analyst and and QC in the team.
• Monitor actual daily progress, statuses, issues and escalations in the team.
• Participate in daily production meetings to discuss the progress and priorities as well as other project management updates.
• Mainly responsible for the team’s approach or strategy in meeting production and quality targets.
• Support the Delivery Manager on overall operations management.
• Collaborate with the leadership team on the metrics used to measure performance of analysts and QCs.
• Monitor and record monthly staff performance based on KPI.
• Support the monthly rewards/recognition program of the project.
• Responsible for attendance management and capacity planning and assignment of Deputy Team Leader.
• Report/Escalate issues, blockers and risks.
• Provide coaching and performance feedback to team members.
• Organize daily team huddles to provide updates, discuss issues, and set priorities.
• Liaise with project's key stakeholders.

• Holder of a Bachelor’s/College Degree
• At least 5 years of experience or extensive knowledge in any of the following: anti-money laundering (AML) regulatory and non-regulatory requirements, Know-Your-Client (KYC) onboarding/regular review, external investigative reporting, or equivalent, transaction monitoring.
• Experience in handling highly confidential information with a high degree of discretion and with a focus on maintaining client privacy.
• Strong analytical skills and proactive attitude, with excellent communication skills.
• Ability to think out of the box and to be assertive in offering solutions to posed problems or situations.
• High flexibility and detail-orientation with the ability to multitask to meet constant business demands and priorities.
• Resilient to challenges and setbacks, enthusiastic and motivated to work in a fast-paced and high-pressure environment.
• Focused to meet delivery and quality targets.
  skills.
• With Project Management and Operations Management W
• Supervisory experience in team management.
• Experience in Transaction Monitoring, KYC quality control/assurance or equivalent.
• Intermediate knowledge in Microsoft Excel.
• Willing to be assigned and work in Makati City under a shifting schedule.