Software Engineer

Job Title: Software Engineer Department:Software Engineering Reports to: Head of Technology Direct Reports: 0 Location: Nairobi Kenya Job Purpose As a Software Engineer, the primary responsibility is to develop and enhance complex software systems that power our organization's products and services. You will leverage your deep technical expertise and skills to architect scalable solutions, mentor team members, and drive innovation across the software development lifecycle. Key Roles and Responsibilities Architect and design software systems that align with business goals, ensuring security, scalability, and adherence to industry best practices. Develop, test, and deploy high-quality, maintainable software using up-to-date tools and methodologies. Collaborate with cross-functional teams, including product managers and stakeholders, to deliver effective and customer-focused solutions. Troubleshoot complex technical issues across the stack and implement innovative, practical solutions. Resolve software bugs and technical issues within the timelines specified by Service Level Agreements (SLAs). Continuously identify opportunities to improve team productivity, development processes, and software quality. Conduct peer code reviews to ensure high code quality and compliance with development standards. Optimize software systems for performance, efficiency, and scalability by addressing technical bottlenecks. Ensure software security by identifying risks, mitigating vulnerabilities, and complying with security standards. Create and maintain clear technical documentation for architecture, APIs, and deployment processes. Participate in project planning, estimation, and prioritization to align engineering efforts with strategic objectives. Incorporate customer feedback into development cycles and ensure delivered solutions meet usability and reliability expectations. Participate in the deployment of software releases across live and test environments, ensuring stability, consistency, and minimal disruption. Offer technical support to the first-level support team and assist with customer inquiries or issues as needed. Assist internal and external engineers during system or API integrations to ensure smooth and accurate implementations. Support new hire onboarding by training team members on technical standards, architecture, and workflows. Collaborate with DevOps and Security personnel to manage audit logs, secure data in transit, and maintain system integrity. Assist in mitigating security vulnerabilities in coordination with the Security & Compliance Analyst. Ensure assigned components of the environment are updated, secure, and performing optimally. Participate in daily stand-ups, planning meetings, and retrospectives to learn agile development rhythms. Perform any other duties as required to support the business in response to evolving needs, changes, and growth. Requirements Qualifications Bachelor’s degree in Computer Science, Engineering, or related field; certifications in.NET or cloud technologies are a plus. 4+ years of hands-on.NET/.NET Core development experience, with a track record of building scalable applications. Experience in financial services or payments is preferred. Skilled in ASP.NET MVC/Core, web security, and client-server interaction. Proficient in database integration (SQL Server, MySQL), including query optimization and schema design. Hands-on experience deploying.NET applications to cloud platforms (Azure, AWS), utilizing cloud-native services. Background in Agile (Scrum, Kanban), with active participation in sprint cycles and iterative delivery.