Senior Manager - Worker Welfare (DEL 3)

Lead and manage worker welfare across Qiddiya's operational environment, ensuring safe, healthy, dignified and compliant living and working conditions for employees, contractors and service providers operating within Qiddiya-controlled assets, venues, precincts, events and public realm environments.

Own the development, implementation and assurance of city-wide worker welfare standards, management systems and improvement programmes covering accommodation, transport, catering and food services, hygiene, recreation, wellbeing and workforce support services. Provide operational oversight of welfare performance across multiple assets and service providers, ensuring compliance with applicable legal, regulatory, client and Qiddiya requirements.

Partner closely with Operations, Operational Readiness, Facilities Management, HSE, HR, Security, Transport, Procurement and contractor organizations to identify welfare risks, drive corrective actions, support mobilisation and readiness activities, investigate concerns and continuously improve workforce wellbeing outcomes across the city portfolio.

• Bachelor's degree in Social Sciences, Public Health, Occupational Health & Safety, Facilities Management, Hospitality Management or a related discipline.

• Training or certification in worker welfare, labour standards, social compliance, HSE, auditing or facilities management, such as social compliance auditor training, NEBOSH, IOSH or ISO auditing, is preferred.

• 7+ years of experience in worker welfare, accommodation or camp operations, social compliance, facilities or property operations, or workforce services within large, multi-site operational environments.

• Experience supporting worker welfare programmes within large-scale mixed-use destinations, cities, airports, transport networks, entertainment venues, hospitality environments, operational assets or similar complex operational environments is preferred.

• Demonstrated capability in multi-site auditing, evidence-based close-out of corrective actions, vendor and SLA management, grievance handling, contractor assurance, stakeholder engagement and performance reporting.

• Experience supporting operational readiness, mobilisation, asset handover, major events or peak operational periods is preferred.

• Proactive, self-directed and able to work independently across a dispersed portfolio, using initiative to identify issues early, drive improvements and follow through to closure.