Support Engineer

## Company: Qualcomm Semiconductor Limited ## Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: Execute overall hardware (FT and CP) validation activities on test floors in Taiwan and Singapore, including but not limited to hardware assembly and repair, maintenance program implementation, and qualification of new hardware configurations and test program. Ensure high validation’s equipment availability (uptime) and on-time delivery of validation activities. Provide leadership and support to technicians and planners to ensure hardware requirements are effectively addressed. Collaborate closely with counterparts across regions to align and implement common tools, processes, and procedures. Skills/Experience •At least 2 years’ experience as Support Engineer or similar role •RF testing and engineering skills are preferred. •Good English communication skills in both written and oral. •Hands-on experience in Automated Test Equipment, Load-board repair, probe-card repair and test Hardware validation etc. •Able to read schematic diagrams, can identify various electronic components (resistors, capacitors, inductors, relays, etc.) •Basic electronic troubleshooting/debugging skills •Microsoft Office and presentation Skills •Can work both independently and as part of team •Have the “can do” attitude and willing to learn new skills Responsibilities •Hardware validation’s equipment resources allocation and management •New hardware validation and buyoff •Develop/Review of hardware validation SOP •Budget management and cost reduction initiatives •Hardware spare parts (socket, component, pins etc.) sourcing, ordering, control and management •24x7 technical support •Analyze HW malfunctions and failures, monitor performance, and develop corrective actions •Work with counterparts from other sites to develop hardware specifications for next generation products. •Drive improvement in the performance, productivity, and efficiency of H/W validation’s equipment and monitor KPI. Minimum Qualifications: • Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience. Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.