Support Engineer, Equipment / Process Engineering

## Company: Qualcomm CDMA Technologies Asia-Pacific Pte. Ltd. ## Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: Equipment Operation: * Operate and monitor Tape and Reel packaging machines, ensuring efficient and accurate production. * Perform setup and adjustments on equipment to meet production specifications. Maintenance and Troubleshooting: * Conduct routine maintenance on Tape and Reel equipment to ensure optimal performance and minimize downtime. * Troubleshoot and resolve equipment (Tape and Reel, vacuum sealing, strapping machine etc.) issues. * Maintain the machine for continuous operation. * Overview machine performance and compile machine down time. * Planning and implement the machine upgrade. * Diagnostic and troubleshoot and rectify any machine related issues. * Support the machine upgrade. * Trouble shoot and repair pick and place machine, vacuum machine, strapping machine. * Buy off for the machine upgrade. * Maintain the machine’s recipe. * Maintain and backup the machine’s log records and software. Machine Preventive / Predictive Maintenance * Execute periodic preventive maintenance on the machines. * Overview machine performance, ensure fully support of the machine to the operation. * Replace the faulty machine parts. * Record the log of the preventive maintenance for the machines. * Manage the equipment for the preventive maintenance use. * Plan and perform predictive maintenance by analyzing the machine performance. * Ensure no or minimum breakdown of machine with no disruptions to the operations. Spare part Management * Vendor sourcing and RFQ for the spares with proper vetting and analysis. * Procurement of the necessary machine spare parts. * Setup for the new equipment and tools. * Keep record of the machine spare parts. * Track consumption of spares and ensure minimum balance of spares are maintained. * Source alternate spares to improve the spare parts life. * Tracking of life span of the spares and improvement projects to increase the life span of spares. * Overview and manage the replacement of the spare parts. * Maintain the minimum quantity of the spare parts. Process / Machine Development * Create label program file based on the customer’s requirements. * Enhance processes for Tape and Reel packaging, ensuring alignment with product specifications and quality standards. * Create and maintain process documentation, including work instructions, process flows, and control plans. * Evaluate new materials and technologies that can enhance process capabilities. * Performs new product, materials, machine qualification and buy off * Conduct and arrange training and certification for operators Quality Assurance: * Liaise with Quality Assurance on the new package requirements. * Review and update BOM of customer requirements for new product / specifications requirements. * Send FAI report for new package. * Support in the investigation of internal/external customer complaints to find the root causes and advise appropriate solution to resolve them. * Performs product low yield and reject verifications analysis * Responsibilities for specification update for any new process and product qualified * Performs new product, materials, machine qualification and buy off. Minimum Qualifications: • Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience. Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. 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