Director of Operations – Transportation & Logistics

Provide strategic leadership and oversight of transportation, freight forwarding, and project logistics operations.

Directly manage, mentor, and develop operations and project management teams.

Establish performance expectations, provide coaching, conduct performance evaluations, and maintain team accountability.

Oversee complex domestic and international logistics projects.

Develop and implement operational standards, procedures, and performance metrics.

Identify opportunities to improve efficiency, reduce costs, and increase profitability.

Collaborate with sourcing, sales, finance, and executive leadership to support business objectives.

Monitor project performance, financial results, customer satisfaction, and operational risks.

Ensure compliance with transportation regulations and contractual requirements.

Build and maintain strong relationships with customers, carriers, and vendors.

Lead continuous improvement initiatives across the organization.

7–10+ years of progressive experience in transportation, logistics, freight forwarding, or third-party logistics.

Proven experience directly supervising and leading teams, including employee development, performance management, coaching, and accountability.

Demonstrated success in building and managing high-performing operational teams.

Previous experience in a senior operations leadership or management role.

Strong knowledge of project cargo and multimodal transportation.

Experience managing complex logistics projects and remote teams.

Demonstrated ability to improve operational performance, financial results, and customer satisfaction.

Excellent leadership, communication, problem-solving, and strategic decision-making skills.

Proficiency in transportation management systems and Microsoft Office.

Must be authorized to work in the United States without employer sponsorship.

Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent professional experience.

Experience overseeing multiple operational functions within a third-party logistics organization.

Experience developing and implementing operational processes and performance improvement initiatives.

Fully remote work arrangement within the United States.

Competitive compensation and benefits.

Opportunity to contribute to organizational growth and strategic decisions.

Collaborative leadership environment.

Professional development and advancement opportunities.