HIM Associate

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our HIM Associate II, you will deliver exceptional customer service to patients, healthcare professionals, and payors while upholding the utmost confidentiality for all patients. Your daily tasks will involve preparing, scanning, answering phones, and organizing medical record information to ensure the completion of health information and data. Your role plays a crucial part in maintaining accurate and confidential health records.

 To thrive in this position, you will need to be detail-oriented, organized, and passionate about handling sensitive information. You’ll use your prior experience with navigating multiple systems to collect patient information and enter it into multiple computer systems. You’ll use your excellent communication and interpersonal skills to answer questions from patients as well as physicians and their staff.

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  Retrieve charts from all patient care areas and perform chart check-in, reconciliation, and follow-up on missing documentation.

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  Prepping, scanning, indexing, and quality control validation of all medical records.

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  Performs data entry functions by hand-keying electronic information into various data systems to maintain updated information for future use and analysis.

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  Updates spreadsheets and data systems with updated content to maintain accurate information.

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  Answer incoming phone calls related to medical records, request status updates, and general department inquiries

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  Exemplify caring and compassionate customer service to create excellent patient experience.

• Strong attention to detail, accuracy, and data entry skills.

• Excellent communication and customer service skills in a healthcare setting.

• Experience in HIM, medical records, or Vital Records preferred.

• High school diploma or equivalent required

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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