Telemetry & Performance Data Analyst-Federal Health IT

• →Collect, organize, and analyze data from multiple systems to track performance and operational trends.
• →Develop and maintain interactive dashboards and reports using Power BI.
• →Establish and monitor key performance indicators (KPIs), ensuring data accuracy, consistency, and reliability.
• →Analyze historical and current data to identify trends, measure progress, and establish performance baselines.
• →Track user engagement, training effectiveness, and technology adoption.
• →Identify data gaps, troubleshoot reporting discrepancies, and recommend improvements.
• →Collaborate with cross-functional teams to support reporting needs and data-driven decision-making.

• 3+ years of experience in data analysis, business intelligence, or performance reporting.
• Proficiency with Power BI and SQL.
• Experience with data monitoring, reporting, or analytics tools such as Splunk or ServiceNow.
• Strong analytical, problem-solving, and communication skills.
• Ability to organize complex data and present findings to technical and non-technical audiences.
• Ability to meet applicable background investigation requirements.

• Experience with Python for data analysis or automation.
• Familiarity with healthcare, operational, or enterprise performance analytics.
• Experience developing performance dashboards and automated reporting solutions.
• Knowledge of data quality management and performance measurement methodologies.

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization. 

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.