Automotive Client Advisor - BMW

• →Thoroughly explaining aspects of buying or leasing to all customers utilizing up-to-date product and pricing information.
• →Responsible for following up and retention of current and previous customers through direct phone calls and sponsored customer events
• →Achieve high ratings for customer satisfaction per BMW internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints
• →Upgrade knowledge of BMW products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies
• →Ensure correct handling of all sales transactions by tracking and submitting all necessary documentation.
• →Ensure regular use of sales prospecting and follow-up systems to increase retail facility business via CDK, Eleads, Automotive Mastermind, etc.
• →Keep clients informed of any changes prior to delivery.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce with those who support our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

• Current and valid Driver's License.
• Minimum of 2 years of automotive sales experience required.
• Minimum of 1 year of BMW automotive sales experience required.
• Previous BMW Genius experience required.
• Weekend availability required.
• Excellent customer service experience.
• Working knowledge or trainable in automotive retail center computer systems (CDK & E-Leads strongly preferred).
• Excellent verbal/written communication and organization skills.
• Outgoing and patient personality with outstanding customer relations ability.
• Professional personal appearance.